Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Michelle Kakimoto

Thousand Oaks

Summary

Dynamic hospitality and sales professional with over 7 years of progressive experience in luxury dining, hotel operations, and restaurant management. Proven track record in driving revenue growth, leading high-performance teams, and delivering exceptional guest experiences that foster loyalty and satisfaction. Expertise in corporate sales, event planning, and multilingual communication in English, Spanish, and Portuguese enhances the ability to connect with diverse clientele. Committed to creating memorable experiences while optimizing operational efficiency and team performance.

Overview

8
8
years of professional experience

Work History

Sales Manager

Fogo de Chão
05.2022 - Current
  • Spearheaded corporate and group sales, consistently exceeding revenue targets.
  • Build strategic partnerships with event planners and corporate clients.
  • Oversee high-profile events and VIP functions.
  • Served as Customer Service Representative and Front-of-the-House Manager in different locations.

Lead Server

Café Istanbul
01.2021 - 12.2022
  • Supervised daily operations in a fine dining environment.
  • Trained and scheduled staff to ensure premium service delivery.
  • Assisted in executing VIP events and private dining experiences.

F&B; Supervisor

Hilton Garden Inn
01.2018 - 12.2020
  • Led service teams for restaurant and banquet operations.
  • Coordinated weddings, conferences, and corporate events.
  • Increased revenue through upselling strategies and team training.

Education

Civil Engineering -

Anhembi Morumbi University
01.2016

Civil Engineering Technology - undefined

Edutec
01.2012

Skills

  • Team Leadership (85 staff)
  • Negotiation
  • Front-of-House Operations
  • Corporate & Event Sales
  • Sales Strategy & Business Development
  • Customer Service Excellence
  • Relationship Management
  • CRM & Microsoft Office Suite
  • Salesforce
  • Marketing & Forecasting

LANGUAGES

Spanish – Expert
Portuguese – Fluent
English – Expert

Timeline

Sales Manager

Fogo de Chão
05.2022 - Current

Lead Server

Café Istanbul
01.2021 - 12.2022

F&B; Supervisor

Hilton Garden Inn
01.2018 - 12.2020

Civil Engineering Technology - undefined

Edutec

Civil Engineering -

Anhembi Morumbi University
Michelle Kakimoto