Michelle Garate
Riverside
Summary
Dedicated and results-driven retail sales professional with a strong track record of exceeding sales targets and providing exceptional customer service. Seeking a challenging position in a retail environment where I can utilize my sales skills and contribute to the growth of the organization.
Overview
5
5
years of professional experience
Work History
Sales Associate
Metro by T-Mobile
11.2023 - Current
- Successfully sold a variety of mobile phones and accessories, demonstrating in-depth knowledge of product features and specifications.
- Engaged customers in informative discussions about phone plans, helping them choose the most suitable options based on their needs and preferences.
- Actively engaged in upselling internet services and additional devices such as tablets and hotspots.
- Delivered exceptional customer service by addressing inquiries, troubleshooting technical issues, and ensuring overall satisfaction.
Artist/Owner
Inside My Mind
10.2020 - Current
- Effectively marketed and sold art prints and original pieces through social media and a personal e-commerce website.
- Participated in local and regional art markets and festivals, where I showcased and sold art prints and originals. Effectively engaged with customers and fostered personal connections to drive sales.
- Provided exceptional customer service by promptly responding to inquiries, addressing concerns, and offering personalized recommendations. Built a loyal customer base through meaningful interactions and a deep understanding of their preferences.
- Actively utilized upselling strategies by cross-promoting related art products, such as custom framing, art books, and limited edition prints. Consistently exceeded upselling targets, resulting in increased revenue.
Cashier/Associate
Chipotle
03.2021 - 09.2022
- Greeted customers and assisted them the moment they were inside the restaurant.
- Was able to resolve any customer disputes by being attentive and listening/responding calmly.
- Managed the front of the restaurant which included the dining area, patio, line, and restrooms.
- Worked as a team during peak hours in order to get customers out in an efficient time.
Education
High School Diploma -
Paramount High School
Paramount, CA06-2016
Skills
- Microsoft Word
- Bilingual — English & Spanish
- Microsoft Excel
- Goal oriented
- Adobe Photoshop
- Critical analysis
- Adobe Premiere Pro
- Active listening
- Google Workplace
- Adaptability
Timeline
Sales Associate
Metro by T-Mobile
11.2023 - Current
Cashier/Associate
Chipotle
03.2021 - 09.2022
Artist/Owner
Inside My Mind
10.2020 - Current
High School Diploma -
Paramount High School
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