Michelle Fullowka
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals. Effective communicator, proficient in determining suitable coverages, reviewing and writing insurance quotes and policies. Seeking a full-time position that offers professional challenges utilizing interpersonal, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Personal Lines Insurance Broker /Auto Broker
Andrew Agencies Ltd
06.2022 - Current
- Sell new homeowners, tenant and condo insurance, review renewals and process endorsements
- Sell new auto and rental insurance, process renewals and mid term changes
- Process driver licenses, including new applications, renewals and mid term changes
- Sell new ORV insurance, process renewals and endorsements
- Sell new travel insurance, process renewals
- Generate letters and notices to clients regarding new policies, renewals, endorsements, and cancellations
- Assist clients with filing insurance claims
- Generate and maintain client home evaluators and ensure information is kept up to date and accurate
- Generate and maintain policy renewal and expiry spreadsheets
- Develop strong positive relationships, help identify individual needs and provide product knowledge and guidance to help clients select the most suitable coverage options
Store Manager
Corral Communications, BellMTS
11.2017 - 10.2021
- Administrative duties including processing customer and vendor contracts and invoices
- Managerial functions, including budgeting, purchasing, & inventory control
- Leading sales and service initiatives to personal, small business and corporate accounts
- Providing marketing, logistical and sales support to company events
- Customer relations and implementation of sales
- Compilation of daily, weekly, monthly and annual reporting on sales and performance goals and objectives.
Manager, Sales Team Leader
MegaCell, Telus Mobility
06.2012 - 10.2017
- With the BellMTS merger our MTS Connect store was chosen to become part of the Telus Mobility Network as of May 2017
- Administrative duties including processing customer and vendor contracts and invoices
- Managerial functions, including budgeting, purchasing, & inventory control
- Leading sales and service initiatives to personal and business accounts
- Providing marketing, logistical and sales support to company events
- Supervision of staff training, customer relations and implementation of sales plans.
- Managed and motivated employees to be productive and engaged in work.
Wireless Sales Supervisor
Ronald Communications, MTS Connect
11.2008 - 06.2012
- Managerial & administrative functions, including budgeting, purchasing, & inventory control
- Providing sales and service to personal and business accounts including wireless, landline & internet
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Providing marketing, logistical and sales support to company events - Compilation of daily, weekly, and monthly reporting on sales and performance goals and objectives
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Education
Province of Manitoba High School Diploma -
Neepawa Area Collegiate Institute
Neepawa, ManitobaSales Team Representative
Graff Retail Sales Training
Store Management & Performance
Graff Retail Sales Training
Axonify Retail Training
Business Vision - undefined
RQ Metrix
Fundamentals of Insurance, IWS
IBAM
CAIB 1
IBAM
Skills
- Professional Relationships
- New Policy Quotations
- Individualized Support
- Insurance Recommendation
- Product Knowledge
- Superior Customer Service and Assistance
- Administrative Support
- Insurance Sales
Volunteer Experience & Achievements
Municipality or Russell Binscarth - Emergency Measures Volunteer - Reception Centre Coordinator
2016-2017 - Lions Prairie Classic Fishing Tournament - Event Volunteer
2010-2014 - Russell Beef & Barley Festival - Organizing Committee
2010 - Mission Montgomery Olympic Event - Organizing Committee
Certification
- Licensed - Level 1
Fundamentals of Insurance, IWS
CAIB 1
Personal References
Donovan Hamilton - Commercial Underwriter - Wawanesa Insurance
(204) 761-8036
Devon Massecar - Alternative Care Worker - Sagkeeng Child & Family Services
(204) 914-5711
Antonio Barretto - Training Officer - Winnipeg Fire Paramedic Service
(204) 793-1661
Jason Massecar - Constable - Royal Canadian Mounted Police
(204) 914-3720
Timeline
Personal Lines Insurance Broker /Auto Broker
Andrew Agencies Ltd
06.2022 - Current
Store Manager
Corral Communications, BellMTS
11.2017 - 10.2021
Manager, Sales Team Leader
MegaCell, Telus Mobility
06.2012 - 10.2017
Wireless Sales Supervisor
Ronald Communications, MTS Connect
11.2008 - 06.2012
Province of Manitoba High School Diploma -
Neepawa Area Collegiate Institute
Sales Team Representative
Graff Retail Sales Training
Store Management & Performance
Graff Retail Sales Training
Axonify Retail Training
Business Vision - undefined
RQ Metrix
Fundamentals of Insurance, IWS
IBAM
CAIB 1
IBAM
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