Michelle Fullowka
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals. Effective communicator, proficient in determining suitable coverages, reviewing and writing insurance quotes and policies. Seeking a full-time position that offers professional challenges utilizing interpersonal, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Personal Lines Insurance Broker /Auto Broker
Andrew Agencies Ltd
Russell MB
06.2022 - Current
- Sell new homeowners, tenant and condo insurance, review renewals and process endorsements
- Sell new auto and rental insurance, process renewals and mid term changes
- Process driver licenses, including new applications, renewals and mid term changes
- Sell new ORV insurance, process renewals and endorsements
- Sell new travel insurance, process renewals
- Generate letters and notices to clients regarding new policies, renewals, endorsements, and cancellations
- Assist clients with filing insurance claims
- Generate and maintain client home evaluators and ensure information is kept up to date and accurate
- Generate and maintain policy renewal and expiry spreadsheets
- Develop strong positive relationships, help identify individual needs and provide product knowledge and guidance to help clients select the most suitable coverage options
Store Manager
Corral Communications, BellMTS
Russell MB
11.2017 - 10.2021
- Administrative duties including processing customer and vendor contracts and invoices
- Managerial functions, including budgeting, purchasing, & inventory control
- Leading sales and service initiatives to personal, small business and corporate accounts
- Providing marketing, logistical and sales support to company events
- Customer relations and implementation of sales
- Compilation of daily, weekly, monthly and annual reporting on sales and performance goals and objectives.
Manager, Sales Team Leader
MegaCell, Telus Mobility
Russell MB
06.2012 - 10.2017
- With the BellMTS merger our MTS Connect store was chosen to become part of the Telus Mobility Network as of May 2017
- Administrative duties including processing customer and vendor contracts and invoices
- Managerial functions, including budgeting, purchasing, & inventory control
- Leading sales and service initiatives to personal and business accounts
- Providing marketing, logistical and sales support to company events
- Supervision of staff training, customer relations and implementation of sales plans.
- Managed and motivated employees to be productive and engaged in work.
Wireless Sales Supervisor
Ronald Communications, MTS Connect
Russell MB
11.2008 - 06.2012
- Managerial & administrative functions, including budgeting, purchasing, & inventory control
- Providing sales and service to personal and business accounts including wireless, landline & internet
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Providing marketing, logistical and sales support to company events - Compilation of daily, weekly, and monthly reporting on sales and performance goals and objectives
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Education
Province of Manitoba High School Diploma -
Neepawa Area Collegiate Institute
Neepawa, ManitobaSales Team Representative
Graff Retail Sales Training
Store Management & Performance
Graff Retail Sales Training
Axonify Retail Training
Business Vision - undefined
RQ Metrix
Fundamentals of Insurance, IWS
IBAM
CAIB 1
IBAM
Skills
- Professional Relationships
- New Policy Quotations
- Individualized Support
- Insurance Recommendation
- Product Knowledge
- Superior Customer Service and Assistance
- Administrative Support
- Insurance Sales
Volunteer Experience & Achievements
Municipality or Russell Binscarth - Emergency Measures Volunteer - Reception Centre Coordinator
2016-2017 - Lions Prairie Classic Fishing Tournament - Event Volunteer
2010-2014 - Russell Beef & Barley Festival - Organizing Committee
2010 - Mission Montgomery Olympic Event - Organizing Committee
Certification
- Licensed - Level 1
Fundamentals of Insurance, IWS
CAIB 1
Personal References
Donovan Hamilton - Commercial Underwriter - Wawanesa Insurance
(204) 761-8036
Devon Massecar - Alternative Care Worker - Sagkeeng Child & Family Services
(204) 914-5711
Antonio Barretto - Training Officer - Winnipeg Fire Paramedic Service
(204) 793-1661
Jason Massecar - Constable - Royal Canadian Mounted Police
(204) 914-3720
Timeline
Personal Lines Insurance Broker /Auto Broker
Andrew Agencies Ltd
06.2022 - Current
Store Manager
Corral Communications, BellMTS
11.2017 - 10.2021
Manager, Sales Team Leader
MegaCell, Telus Mobility
06.2012 - 10.2017
Wireless Sales Supervisor
Ronald Communications, MTS Connect
11.2008 - 06.2012
Province of Manitoba High School Diploma -
Neepawa Area Collegiate Institute
Sales Team Representative
Graff Retail Sales Training
Store Management & Performance
Graff Retail Sales Training
Axonify Retail Training
Business Vision - undefined
RQ Metrix
Fundamentals of Insurance, IWS
IBAM
CAIB 1
IBAM