Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Timeline
Generic

Antony Gagnon

LaSalle,QC

Summary

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.


Focused on client satisfaction and proficient with multiples sales platform.


Overview

6
6
years of professional experience

Work History

Commercial Insurance Broker

Ciccarello Assurances
07.2023 - Current
  • Explained detailed policy concepts in easy-to-understand terms.
  • Offered detailed information about products and binding coverage.
  • Reviewed, shopped and processed renewals.
  • Educated clients on insurance policies and procedures.
  • Analyzed customer needs to provide customized insurance solutions.
  • Met with customers to provide information about available products and policies.
  • Finalized sales and collected necessary deposits.

Commercial Insurance Broker

Lareau Courtier D'assurances
12.2020 - 06.2023
  • Explained detailed policy concepts in easy-to-understand terms.
  • Offered detailed information about products and binding coverage.
  • Reviewed, shopped and processed renewals.
  • Identified and solicited sales prospects in agency databases.
  • Researched and identified potential new markets.
  • Designed presentations and marketing materials to promote insurance products.
  • Conducted research and identified market trends to develop better strategies for sales.
  • Evaluated competitors' products and services to gain competitive advantage.
  • Negotiated contracts and terms of sale with potential customers.
  • Monitored customer feedback and identified areas of improvement.
  • Generated leads through cold-calling, networking and other outreach methods.
  • Finalized sales and collected necessary deposits.

Territory Sales Manager

Fontem Ventures
10.2019 - 02.2020
  • Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Drove team revenue totals by bringing in top sales numbers.
  • Carefully analyzed data to determine most effective sales strategies.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Territory Sales Representative

Alternative & Plan B Eyewear
04.2019 - 10.2019
  • Proactively negotiated profitable contracts for product lines and performed cold-calling to senior leadership to expand territory sales.
  • Built relationships with customers and community to promote long term business growth.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Achieved or exceeded company-defined sales quotas.
  • Met existing customers to review current services and expand sales opportunities.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Presented professional image consistent with company's brand values.
  • Contributed to event marketing, sales and brand promotion.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Business Development Manager

Van Houtte Coffee Services
02.2018 - 04.2019
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Represented company and promoted products at conferences and industry events.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Education

Certificate - Human Resources And Labour Relations

Université Du Québec En Outaouais
Gatineau, QC
04.2014

Skills

  • Customer Relations
  • Sales Team Leadership
  • Customer Relationship Management
  • Professional Relationships
  • Form Completion and Submission
  • New Business Identification
  • Interpersonal and Written Communication
  • Data Analysis
  • Goals and Performance
  • Sales Presentation
  • Customer Needs Assessment
  • Feature Demonstrations

Affiliations

Club d'affaire des Riverains

Chambre de commerce du Sud-Ouest de Montréal

Additional Information

Avid golfer, Sport enthusiast, Passionate about sales and business development

Timeline

Commercial Insurance Broker

Ciccarello Assurances
07.2023 - Current

Commercial Insurance Broker

Lareau Courtier D'assurances
12.2020 - 06.2023

Territory Sales Manager

Fontem Ventures
10.2019 - 02.2020

Territory Sales Representative

Alternative & Plan B Eyewear
04.2019 - 10.2019

Business Development Manager

Van Houtte Coffee Services
02.2018 - 04.2019

Certificate - Human Resources And Labour Relations

Université Du Québec En Outaouais

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