Michelle Croswell

• Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
• Developed strong relationships with customers, driving repeat business and loyalty.
• Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
• Kept front check out area clean and organized for efficient service.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Appraised antiques and vintage product to ascertain current market value, age, artistic expression, maker, etc.
• Cleaned and restored broken, dirty and damaged goods.

• Responsible for providing sermon bi-monthly

• Provided counseling and support to those in distress.

• Participation in the musical ministry of the church.

• Participation in church committees.

• Managed day-to-day business operations.
• Operated with safety and skill to avoid accidents and delays.
• Maintained compliance with safety regulations and company policy.
• Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
• Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, etc.
• Maintained strict client confidentiality and properly secured client property (vehicles and keys).

• Navigated unfamiliar areas effectively using GPS technology, ensuring accurate routing and timely arrivals at destinations.
• Streamlined pickup and drop-off processes for increased efficiency, resulting in positive client feedback.
• Enhanced company reputation by consistently delivering passengers to their destinations in a timely manner.
• Managed challenging situations professionally, resolving conflicts or disputes between passengers when necessary.
• Served society by helping keeping inebriated drivers off the road.

• Evaluated student performance and documented progress and goals.
• Established trust with parents by maintaining transparent communication about their child''s progress and areas of improvement.
• Supported student drivers in hands-on road training.
• Promoted proactive problem-solving approaches among students, empowering them to make informed decisions in complex driving scenarios.
• Ensured all vehicles were well-maintained, clean, and properly equipped according to state regulations for optimal safety during lessons.
• Scheduled appointments with students for driving lessons.
• Developed tailored lesson plans for each student, addressing their individual needs and weaknesses.

• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
• Enhanced customer satisfaction through timely deliveries and professional communication with clients.
• Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.

•Responsible for weekly sermon.

•Provided weekly Bible studies and prayer services.

•Overseen para-church activities, including Youth Outreach, Weekly dinner for the homeless and destitute, driving lessons and piano lessons for inner city youth.

• Hospital and in-home visitation for shut-ins and the sick and dying.

•Member of the Board of Directors.

• Picked orders, scanned products and packed boxes.
• Checked shipments against paperwork and signed documents.
• Assisted in maintaining a safe working environment by following established workplace safety guidelines.
• Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
• Handled international shipments, ensuring proper customs documentation was completed accurately and promptly.
• Processed and restocked returns.
• Scheduled pickups and deliveries to maintain smooth operations.
• Coordinated storage locations and product movements.
• Maximized warehouse space utilization through strategic pallet stacking techniques and optimized storage layouts.
• Conducted regular inventory audits to minimize discrepancies between actual stock levels and system records.
• Streamlined warehouse operations with the implementation of effective organization systems for easy product retrieval.
• Improved shipping efficiency by optimizing packing procedures and inventory management.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Kept accurate files.
• Resolved customer problems and complaints.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.