Gurleen Ghotra
Concord,ON
Summary
Dynamic and results-driven professional with extensive experience in retail and customer service roles at Value Village and Subway. Excelled in sales expertise and organization, significantly contributing to team success and store performance. Demonstrated strong cash register operation skills and a goal-oriented approach, ensuring high-quality customer interactions and operational efficiency.
Overview
3
3
years of professional experience
Work History
Sales Clerk
Value Village
07.2022 - Current
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Listened to customer needs and desires to identify and recommend optimal products.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Grader
Value Village
07.2022 - Current
- Inspect garments thoroughly to identify flaws, stains, or damage.
- Ensure only items of acceptable quality are graded for sale.
- Separate unusable items for recycling or disposal.
- Work in a fast-paced environment with repetitive tasks.
Team Member
Subway
09.2022 - 06.2023
- Operated register to process payments and collect cash payment for order totals.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Bachelor's Degree - Game And Interactive Media Design
Algonquin College
Ottawa, None08-2023
High School Diploma -
Army Public School
Patiala, India04-2021
Skills
- Goal oriented
- Cash register operation
- Organization
- Sales expertise
- Store maintenance
- Goal setting and achievement
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Team Member
Subway
09.2022 - 06.2023
Sales Clerk
Value Village
07.2022 - Current
Grader
Value Village
07.2022 - Current
Bachelor's Degree - Game And Interactive Media Design
Algonquin College
High School Diploma -
Army Public School
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