Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michelle Cramp

Espanola,ON

Summary

Dependable and skilled individual whom easily adapts to various working environments with an eagerness to learn and use skills. Easily grasps new tasks and techniques. A willingness to obtain training that will enhance growth in new work environment and the excitement to learn a new industry.

Overview

14
14
years of professional experience

Work History

Kennel Assistant

Kei Will Kennels
Espanola, ON
10.2023 - Current
  • Cleaned and sanitized kennels, cages, runs, and yards to maintain a safe and healthy environment for the animals.
  • Organized daily feeding schedule and ensured that all animals were fed according to their dietary needs.
  • Groomed animals including brushing fur, trimming nails, cleaning ears, bathing and shampooing coats.
  • Exercised animals on a regular basis in order to keep them physically fit and mentally stimulated.

CUSTOMER SERVICE REPRESENTATIVE

TOWN OF ESPANOLA
ESPANOLA
09.2022 - 04.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

SALES ASSOCIATE

CANADIAN TIRE
ESPANOLA
05.2022 - 09.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.

FOOD SERVICE WORKER

THE COMPASS GROUP
ESPANOLA
04.2022 - 09.2022
  • Assisted in the preparation of food items according to recipes and instructions.
  • Cleaned kitchen areas, equipment and utensils.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Served meals to customers in a friendly and courteous manner.

BEFORE AND AFTER SCHOOL TEACHER

YMCA
OWEN SOUND
04.2014 - 04.2022
  • Developed and implemented lesson plans that incorporated fun, hands-on activities for students.
  • Supervised a group of 10-15 children in an after school program setting.
  • Provided emotional support to children struggling with social or academic difficulties.
  • Encouraged positive behavior through rewards and incentives.
  • Assisted students in completing homework assignments and projects.
  • Established relationships with parents to ensure open communication about their child's progress.

Dog Walker

Self Employed
OWEN SOUND
06.2010 - 01.2021
  • Walked dogs on leash, observing all safety precautions and following commands from owners.
  • Changed routes for daily walks as necessary to keep them interesting and stimulating for the dog.
  • Maintained records of each walk including time, distance, duration, notes about the dog's behavior.
  • Administered medications or supplements as prescribed by veterinarian when needed.
  • Interacted with pet owners in a professional manner when discussing their pets' needs and care requirements.

ANIMAL SHELTER ASSISTANT

CO-OP STUDENT
OWEN SOUND
02.2010 - 06.2010
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

OCCUPATIONAL THERAPY AID -

INTERNATIONAL CAREER SCHOOL
01-2017

SECURE TRUST SECURITY GUARD CERTIFICATE -

GEORGIAN COLLEGE
01.2013

ONTARIO SECONDARY SCHOOL DIPLOMA -

WEST HILL SECONDARY SCHOOL
01.2011

Skills

  • Grade 12 Graduate
  • Works well with little to no supervision
  • Problem solving
  • Punctual
  • Dependable
  • Knowledgeable
  • Detail orientated
  • Team player
  • Effective communicator
  • Customer service
  • Proficient with Microsoft software
  • First Aid/CPR certified
  • WHMIS
  • Food handler trained
  • Physically fit
  • Able to lift 50 pounds and above
  • Valid driver's license

References

References available upon request.

Timeline

Kennel Assistant

Kei Will Kennels
10.2023 - Current

CUSTOMER SERVICE REPRESENTATIVE

TOWN OF ESPANOLA
09.2022 - 04.2024

SALES ASSOCIATE

CANADIAN TIRE
05.2022 - 09.2022

FOOD SERVICE WORKER

THE COMPASS GROUP
04.2022 - 09.2022

BEFORE AND AFTER SCHOOL TEACHER

YMCA
04.2014 - 04.2022

Dog Walker

Self Employed
06.2010 - 01.2021

ANIMAL SHELTER ASSISTANT

CO-OP STUDENT
02.2010 - 06.2010

OCCUPATIONAL THERAPY AID -

INTERNATIONAL CAREER SCHOOL

SECURE TRUST SECURITY GUARD CERTIFICATE -

GEORGIAN COLLEGE

ONTARIO SECONDARY SCHOOL DIPLOMA -

WEST HILL SECONDARY SCHOOL

Similar Profiles

CREATE PROFILE
Michelle Cramp