Michelle Belanger
Toronto,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Retail Shift Lead
Lighthouse Immersive Inc
Toronto, ON
05.2023 - 02.2024
- Manage opening and closing procedures, ensuring a smooth operational transition
- Respond to customer inquiries and concerns with a positive and attentive approach
- Coach and supervise employees, ensuring task completion and team cohesion
- Prepare and present sales reports to supervisors and upper management
- Conduct training sessions for new team members.
Sales Associate
Lighthouse Immersive Inc
Toronto, ON
07.2022 - 05.2023
- Greet and assist customers in a welcoming manner
- Respond to customer inquiries and direct them to relevant products
- Assist with inventory management, including receiving and stocking merchandise
- Conduct transactions using cash registers.
E-Commerce Associate
Canadian Tire Corporation Ltd
Newmarket, ON
11.2020 - 06.2022
- Organized paperwork for incoming and outgoing orders
- Executed orders accurately and within specified timelines
- Made customer service calls and maintained an organized workspace
- Assisted customers in finding items in-store and retrieving items from the warehouse.
Cashier/Customer Service
Toys R Us Canada
Newmarket, ON
11.2019 - 12.2020
- Processed cash and card transactions with precision
- Addressed customer inquiries about products and directed them throughout the store
- Maintained cleanliness in the checkout lane and greeted customers upon arrival.
Front Desk Assistant
Lifespring Physiotherapy
Aurora, ON
09.2018 - 09.2019
- Greeted and checked in patients, collected necessary paperwork, and updated patient information.
- Answered phone calls, responded to inquiries, scheduled appointments, and managed calendars.
- Ensured medical records were properly filed according to established protocols.
- Maintained cleanliness of examination rooms between visits.
Education
College certificate - Pre-Health Sciences
Seneca College
King City, ON04-2022
High School Diploma -
St. Maximilian Kolbe High School
Aurora, ON06.2017
Skills
- Cash Handling
- Cashiering
- POS
- Customer service
- Sales Reporting
- E-Commerce
- Merchandising
- Shift Management
- Opening and closing duties
- Customer Engagement
References
References available upon request.
Timeline
Retail Shift Lead
Lighthouse Immersive Inc
05.2023 - 02.2024
Sales Associate
Lighthouse Immersive Inc
07.2022 - 05.2023
E-Commerce Associate
Canadian Tire Corporation Ltd
11.2020 - 06.2022
Cashier/Customer Service
Toys R Us Canada
11.2019 - 12.2020
Front Desk Assistant
Lifespring Physiotherapy
09.2018 - 09.2019
College certificate - Pre-Health Sciences
Seneca College
High School Diploma -
St. Maximilian Kolbe High School
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