Michelle Arsenault
Badger,NL
Summary
Dynamic and dedicated professional with experience as a Registered Nurse at Quinte Health Care, excelling in patient care and effective communication. Proven ability to manage critical situations while maintaining composure. Skilled in cash handling and customer service, ensuring exceptional experiences and adherence to safety protocols. Committed to fostering teamwork and achieving positive outcomes.
Overview
26
26
years of professional experience
Work History
Counter Staff Member / Supervisor
Tim Hortons on Cromer
04.2024 - Current
- Provided exceptional customer service, ensuring a positive experience for all patrons.
- Operated cash register efficiently, handling transactions accurately and promptly.
- Assisted in maintaining cleanliness and organization of dining and service areas.
- Prepared various menu items according to established recipes and quality standards.
- Monitored staff and ensured quality service standards and policies
- Adapted quickly to changing customer demands during peak hours, maintaining service quality.
- Trained new staff on company procedures, fostering a productive work environment.
Registered Nurse, Emergency Department
Quinte Health Care
02.2000 - 10.2019
- Utilized electronic health record systems for accurate documentation of patient information and streamlined communication among staff.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Multiple unnamed duties and responsibilities unmentioned
Education
Bachelor of Science - Nursing
03-2000
Skills
- Telephone assistance
- Customer service
- Workplace cleanliness
- Maintaining composure
- Cash handling expertise
- Product presentation
- Merchandise restocking
- Expectation management
- Excellent work ethic
- Effective communication
- Team player
- Food preparation
- Safe food handling
Timeline
Counter Staff Member / Supervisor - Tim Hortons on Cromer
04.2024 - Current
Registered Nurse, Emergency Department - Quinte Health Care
02.2000 - 10.2019
Athabasca University - Bachelor of Science, Nursing