Summary
Overview
Work History
Education
Skills
Timeline
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Michele Schmidt

Optometric Assistant
Nanaimo ,British Columbia

Summary

Experienced Optometric Assistant with over 30 years of experience in Optometric industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

40
40
years of professional experience

Work History

Optometrist Assistant

Fyi Doctors
Nanaimo, BC
08.2001 - Current
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
  • Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
  • Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
  • Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.

Eyewear Consultant

Pearl Vision
Nanaimo, BC
01.1996 - 08.2001
  • Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Prepared work orders outlining all specifications for new lenses and frames.
  • Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.

Department Assistant

Eatons Department Store
Nanaimo, BC
09.1989 - 01.1991
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Input credit and debit card payments in POS system to complete purchases.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Cosmetic Beauty Advisor

Binns (House Of Frazer)
Hull, East Yorkshire
10.1986 - 08.1989
  • Offered make-up tips and popular tutorials in alignment with latest trends.
  • Delivered product demonstrations and sample applications, raising exposure of key brands.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Applied merchandising and housekeeping procedures, adhering to corporate and brand standards.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Protected store assets and inventory via loss prevention procedures.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.

Education

GED -

Withernsea High School
Withernsea East Yorkshire England
05.1982

Skills

  • Customer service
  • Progressive lens types
  • Eyeglass aesthetics
  • Corrective lens options
  • Contact lens
  • Eyewear brands
  • Optical orders
  • Retail Sales
  • Verifying prescriptions
  • Managing repairs
  • Selecting frames
  • Appointment Scheduling

Timeline

Optometrist Assistant

Fyi Doctors
08.2001 - Current

Eyewear Consultant

Pearl Vision
01.1996 - 08.2001

Department Assistant

Eatons Department Store
09.1989 - 01.1991

Cosmetic Beauty Advisor

Binns (House Of Frazer)
10.1986 - 08.1989

GED -

Withernsea High School

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Michele SchmidtOptometric Assistant