Overview
Work History
Education
Skills
Languages
Timeline
Generic

Visva Ahir

Waterloo,Ontario

Overview

4
4
years of professional experience

Work History

Optometrist Assistant

Lens master
08.2024 - Current
  • Detailed and recorded patient histories in electronic medical records
  • Educated patients on the proper use of their medication
  • Communicated with physicians and other nurses regarding any medical concerns.
  • Developed relationships with new staff members, and assisted existing staff members in their career development
  • Offered strong customer service skills, keeping customers satisfied and increasing sales.
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
  • Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
  • Performed manual testing to deliver quality assurance and ensure the integrity of solutions in the hands of customers
  • Analyzed customer feedback to identify trends and implement service improvements.
  • Conducted product demonstrations to showcase features, benefits, and value propositions to potential customers.
  • Completed call documentation while speaking with customers.

Human Resources- L1

Amazon fulfillment center
08.2023 - 07.2024
  • Updated employee handbooks and employee handbook review documents
  • Developed a career advancement program focused on employee satisfaction and retention
  • Advised managers on effective employee performance management
  • Created, maintained, and updated employee job descriptions
  • Maintained a comprehensive database of employee and contractor information
  • Welcomed and supported candidates by handling inquiries and concerns in person, by phone, and through email with professionalism and care.
  • Managed a multi-line phone system to coordinate both internal and external communications efficiently
  • Assisted with the recruitment process by pre-screening applicants, scheduling interviews, and conducting initial phone assessments
  • Made outbound recruitment calls to engage potential candidates and promote available opportunities
  • Created job postings and social media content using Meta Business Suite to support hiring campaigns
  • Maintained positive client relationships by responding promptly to service requests and inquiries
  • Performed accurate data entry, organized digital and physical files, and ensured up-to-date records.

Food and Safety Supervisor

Little Caesars Pizza
07.2021 - 07.2023
  • Train food handlers in safe food handling practices.
  • Supervise staff to ensure hygiene standards are maintained (e.g., hand washing, proper storage, cleaning).
  • Conduct refresher training when necessary.
  • Make sure all staff follow personal hygiene protocols, wear clean uniforms, gloves, and hairnets.
  • Monitor and enforce proper cleaning and sanitization of equipment and surfaces.
  • Maintain records of temperature checks, cleaning schedules, pest control, and food deliveries.
  • Ensure proper labeling and dating of food items.
  • Monitor expiry dates and prevent the use of spoiled or expired food.

Education

chemical laboratory technician - Chemistry

Durham College
Oshawa, Ontario
04.2021

Skills

  • Customer service
  • Communication skills
  • Leadership
  • Time management
  • Bilingual
  • Computer literacy
  • Microsoft excel
  • Microsoft word
  • Social media usage
  • Social media and promotions
  • Social media awareness
  • Customer engagement
  • Sales management
  • Negotiation
  • Sales presentations
  • Product description
  • Relationship building
  • Complaint resolution
  • Payment processing
  • Scheduling
  • Follow-up skills
  • Call management
  • Product knowledge
  • Paperwork processing
  • Appointment scheduling
  • Order processing
  • Documentation
  • Administrative support
  • Microsoft Office Suite
  • Microsoft PowerPoint
  • Data collection
  • Customer relationship management (CRM)

Languages

English
Full Professional
Spanish
Limited Working
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Optometrist Assistant

Lens master
08.2024 - Current

Human Resources- L1

Amazon fulfillment center
08.2023 - 07.2024

Food and Safety Supervisor

Little Caesars Pizza
07.2021 - 07.2023

chemical laboratory technician - Chemistry

Durham College

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Visva Ahir