MICHELE PERSAUD
Mississauga,ON
Summary
Logistics Coordinator Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
19
19
years of professional experience
Work History
Logistics Coordinator
Keltic Transportation
Oakville , ON
07.2007 - Current
- Transport shipments over the road and by rail services
- Built and strengthened relationships with trucking companies to optimize daily operations.
- Negotiated competitive rates from carriers to reduce costs associated with shipping operations.
- Developed and maintained relationships with suppliers, carriers, and customers to ensure efficient freight forwarding services.
- Monitor and reconcile all customer inquiries including ensuring accuracy of shipments and deliveries while maintaining professional relationships with all internal and external customers via telephone and e-mail
- Implementing Outlook, TMW, Link Logistics & PC Miller
Customer Service Representative
Traffic Tech
Mississauga , ON
11.2004 - 07.2007
- Communicated with various suppliers and carriers to establish rates and facilitate movement of freight across North America
- Used computer-automated programs to set up and track appointments and shipments
- Monitored and reconciled all appointments and shipments to ensure accuracy and make appropriate corrections as necessary
Education
Visual Merchandising Arts Diploma In Business Management, Computer and Display Design -
Sheridan College
05-1997
Skills
- International Shipments
- Workload Delegation
- Vendor Liaising
- Determining Metrics
- Transportation and Logistics Coordination
- Critical Thinking
- Client Relations
- Coaching and Mentoring
- Training and Leadership
- Load Planning Support
- Problem-Solving
- 3PL and LTL Knowledge
References
References available upon request
Timeline
Logistics Coordinator
Keltic Transportation
07.2007 - Current
Customer Service Representative
Traffic Tech
11.2004 - 07.2007
Visual Merchandising Arts Diploma In Business Management, Computer and Display Design -
Sheridan College
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