Michel Mosaad
Beaconsfield,QC
Summary
Business-minded Network Administrator with 3 years of experience in supporting server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users.
Overview
23
23
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Network Administrator
Dev-It Solutions
10.2020 - Current
- Currently working at dev-it solutions Since,
- Gained practical experience in setting up SOHO and enterprise network from scratch
- Configuring Ubiquiti devices (UNIFI AP, Switches, and router)
- Monitoring and diagnostic network failure and common issues
- Configuring Cisco firepower thread defense (FTD) and ASA
- Migration and Configuration of Microsoft office 365 company accounts
- Creating and handling domain records and verification process
- Cisco AnyConnect configuration
- SonicWALL and Net Extender Configuration.
Insight Canada
09.2020 - 10.2020
- 2020
- Installing and customizing Systems for different clients, setting up servers and accounts for customers
- Enabling firewall using Linux terminal command line interface and Ip tables commands to setup firewall from scratch
- Setting up windows server 2008 up to 2019 Domain controller
- Building up from scratch a forest domain, configuration of DNS and DHCP
- As well as configuration of Group policy Object for the domain joined client computers
- Using both Power Shell and GUI
Store Technician firmware and software specialist
SBE Canada
06.2017 - 06.2019
- Including both hardware and software
- Programing and installation of new Mainboard
- In warranty OEM standard repair
- Official doing kill switch for most common mobile devices
- Screening and troubleshooting issues
- Gerotak laptop and mobile repair center, EGYPT (Mobile and laptop software specialist)
01.2012 - 01.2017
- Perform the acceptance tests for the new product
- Setting up windows and iOS on both PC and MacBook
- Develop and perform preventive maintenance & repair tasks for laptop and mobile Phones
- Handling and solving all issues coursed by system failure for both laptops mobile specialized in APPLE devices
- Provide 24/7 customer support (shift work)
- Produce reports for product performance
- Coordinate with other transmission providers, customers, contractors, etc to ensure proper service for customers
tour Guide
Abanoub Travel Agency
01.2000 - 01.2012
- Managing and organizing tours in Cairo, Luxor, And Aswan
- Specialized in explaining all Tourist and archeological Monuments
- Handling all challenging problems within NILE cruises in lower Egypt between Luxor and Aswan
- Selling Excursion and organizing one day trips
- Attending marketing affairs in tourist exporting countries
Education
Associate of Science - NETWORK ADMINISTRATION & SUPPORT
01.2019 - 05.2020
Apple Certificate in IOS technical support 2017 French course up to level ten, in the French cultural institute in Alexandria, Egypt Advanced Course and training on Electrical installation and maintenance - undefined
Course and training in Operation and Maintenance of laptops - undefined
in Alexandria Egypt - undefined
Advanced Course and training in Operation and Maintenance of mobile hardware,2015 - undefined
Bachelor's degree - Hotel and tourism and ancient Egyptian History
Russian Language Course - undefined
Skills
Technical skillsundefined
Additional Information
- WAN/LAN experience creating a secure network topology and configuring firewalls such as Cisco firepower 1010 as well as Pfsense,Sophos (installation of VPN,RDP,as well as Site to site VPN) printer experience setting up Airprint and Configure SMTP protocol on printer for scan to email. Implementing users and groups providing permissions in printers such as Monlta, Canon, brother as well as Zebra printers and Labelview installation
Timeline
Network Administrator - Dev-It Solutions
10.2020 - Current
- Insight Canada
09.2020 - 10.2020
Dawson College - Associate of Science, NETWORK ADMINISTRATION & SUPPORT
01.2019 - 05.2020
Store Technician firmware and software specialist - SBE Canada
06.2017 - 06.2019
-
01.2012 - 01.2017
tour Guide - Abanoub Travel Agency
01.2000 - 01.2012
Don Bosco institute Alexandria, Egypt - Apple Certificate in IOS technical support 2017
French course up to level ten, in the French cultural institute in Alexandria, Egypt Advanced Course and training on Electrical installation and maintenance,
Academy - Course and training in Operation and Maintenance of laptops,
- in Alexandria Egypt,
Smouha Academy - Advanced Course and training in Operation and Maintenance of mobile hardware,2015,
Alexandria University - Bachelor's degree, Hotel and tourism and ancient Egyptian History
the Russian Cultural Center - Russian Language Course,
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