MICHEAL OGBEKWE
Brantford,ON
Summary
Compassionate Residential Coordinator and Community & Developmental Services Worker with expertise in supportive housing, crisis intervention, and person-centered care. Demonstrated operational leadership and shift management skills, advocating for individuals and collaborating with multidisciplinary teams. Leverages clinical experience and human resource management to create safe, inclusive, and empowering residential environments.
Overview
1
1
Language
1
1
Certification
14
14
years of professional experience
Work History
Residential Coordinator
Rosewood House
Brantford, ON
09.2026 - Current
- Coordinated day-to-day residential operations, ensuring structured, safe, supportive housing environment for residents.
- Provide immediate crisis intervention, emergency response, and behavioral de-escalation applying trauma-informed and person-centered strategies.
- Oversaw resident intake processes, developed individualized care plans, and maintained shift logs, progress notes, and incident reports in compliance with organizational standards.
- Collaborate with external social service agencies, healthcare providers, emergency services, and community partners to support client stability and transition.
- Promoted resident independence and daily living skills while facilitating community integration and enforcing professional boundaries.
Community & Developmental Services Worker (Field Placement)
Rosewood House
Brantford, ON
05.2026 - 09.2026
- Completed 520 hours of supervised, hands-on clinical field placement, demonstrating high performance and reliability that led directly to a full-time Residential Coordinator appointment.
- Supported residents with daily activities, personal care (ADLs), mobility, emotional well-being, and self-advocacy to enhance quality of life.
- Documented shift activities, progress notes, and observational reports accurately and confidentially under supervision to ensure continuity of care.
- Utilized strength-based and culturally sensitive communication techniques to build trust and foster positive relationships with residents.
Assistant Health & Safety Coordinator / Production
ElastoChem Specialty Chemicals
Brantford, ON
04.2024 - 05.2026
- Elevated to Assistant Health & Safety Coordinator for demonstrating leadership, reliability, and adherence to protocols.
- Monitored workplace safety compliance and conducted hazard inspections, supporting JHSC initiatives and maintaining safety logs and incident reports.
- Facilitated safety awareness and ensured WHMIS compliance among multicultural production teams.
Warehouse Operative
DHL
Kettering, Northampton, UK
06.2023 - 03.2024
- Supported high-volume warehouse logistics, inventory control (99.5% accuracy rate), packing, and staging while adhering to stringent safety guidelines.
Operations & Administrative Manager / Wellness Coordinator
Apple House Hotel Int’l
Lagos, Nigeria
01.2013 - 05.2023
- Coordinated staff, client services, facility administration, and wellness programs, prioritizing respectful communication and adherence to quality care standards.
- Oversaw daily operations, ensuring compliance with hospitality standards and regulations.
- Streamlined administrative processes, enhancing efficiency across departments.
- Managed staff scheduling, optimizing resource allocation to meet operational demands.
Education
Diploma - Community & Developmental Services Work (CDSW)
Oxford College of Arts, Business & Technology
Burlington, ON09-2026
Diploma - Human Resource Management (Honours)
Canadian College of Business, Science & Technology
Mississauga, ON07-2025
Skills
- Residential & Community Support: Client-focused planning, Self-sufficiency skills, Daily living support, Trauma-Informed Care, Community Inclusion, Individual Advocacy
- Crisis & Behavioral Support: De-escalation techniques, Conflict Resolution, Crisis response, Professional Boundaries, Ethics, Confidentiality, Cultural Sensitivity
- Operations & Administration: Case Documentation, Progress Notes, Incident Reporting, Shift Supervision, Resource management, MS Office Suite
- Health, Safety & HR: Risk assessment, Safety regulations, Safety committee protocols, WHMIS, Leadership skills
- Living assistance
- Individualized care planning
- Meal planning
- Activity coordination
- Crisis intervention
- Collaborative support
Certification
First Aid / CPR / BLS (AED Certified), Joint Health & Safety Committee (JHSC) Member, WHMIS & Health and Safety Training, Ontario Driver's License (G Class), Vulnerable Sector Check
Personal Information
Driving License: Ontario Driver's License (G Class)
Languages
English
Professional Working
Timeline
Residential Coordinator
Rosewood House
09.2026 - Current
Community & Developmental Services Worker (Field Placement)
Rosewood House
05.2026 - 09.2026
Assistant Health & Safety Coordinator / Production
ElastoChem Specialty Chemicals
04.2024 - 05.2026
Warehouse Operative
DHL
06.2023 - 03.2024
Operations & Administrative Manager / Wellness Coordinator
Apple House Hotel Int’l
01.2013 - 05.2023
Diploma - Human Resource Management (Honours)
Canadian College of Business, Science & Technology
Diploma - Community & Developmental Services Work (CDSW)
Oxford College of Arts, Business & Technology