Summary
Overview
Work History
Education
Skills
Timeline
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Michael Kofi Agyei

North York,ON

Summary

Ethical Sales Supervisor with extensive sales experience, positive interaction skills and knowledge of marketing techniques. Creates dynamic sales team for optimum performance. Skilled in interacting with employees and customers.

Overview

6
6
years of professional experience

Work History

Sales Supervisor

Sumoh Company Limited
11.2019 - 12.2023
  • Boosted sales by implementing effective training programs for new and existing employees.
  • Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
  • Trained and coached sales team members on best practices for customer service and sales techniques.
  • Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.

Retail Sales Supervisor

F C Roofing Enterprise
01.2018 - 11.2019
  • Increased overall store sales by implementing effective merchandising strategies and product promotions.
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Mentored and trained new employees, resulting in a more knowledgeable and efficient sales team.
  • Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.

Education

Professional Diploma - Network Engineering

OpenLabs Ghana
Asokwa-Kumasi, Ghana
04.2019

Skills

  • Goals and Performance
  • Sales Team Assistance
  • Performance Evaluation
  • Database Management
  • Scheduling
  • Team Leadership

Timeline

Sales Supervisor

Sumoh Company Limited
11.2019 - 12.2023

Retail Sales Supervisor

F C Roofing Enterprise
01.2018 - 11.2019

Professional Diploma - Network Engineering

OpenLabs Ghana

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Michael Kofi Agyei