MICHAEL JAY M. TOLOSA
Quebec City,QC
Summary
To effectively make use of my learning and skills while working in a world class, growth-oriented and reputable company. To immerse myself in a crowd that would utilize my optimistic way of communicating and dealing with people and would help me develop my competence while meeting the company's goal.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Food Counter Attendant / Kitchen Helper
McDonald's Quebec Canada Maje+cie Inc.
Québec City, Canada
07.2023 - Current
- Cooking and preparing products like burger, drinks, fries etc
- Assisting customers for the lobby area
- Assembling orders for take-out and dine-in
- Cleaning work areas, lobby, table and chairs, glasses and equipment
- Taking orders and processing return transactions
- Serving food.
Assistant Restaurant Management Support team
Jollibee Food Corporation Philippines
Manila, Philippines
08.2018 - 08.2022
- Managing stocks
- Assisting in ordering food raw materials and non-food items
- Maintaining storage conditions and cleanliness
- Assisting in food cost and paper cost management
- Controlling food production
- Maintaining FIFO/FEFO items
- Encoding incoming deliveries
- Assisting in inventory management
- Handling petty cash fund and liquidations
- Handling sales deposit.
Team Leader
Jollibee Food Corporation Philippines
Manila, Philippines
07.2015 - 08.2018
- Leading the service and kitchen team
- Scheduling supervisor
- Monitoring team performance and giving recommendations
- Conducting orientation for newly hired team members
- Reporting team performance to immediate superior.
Crew Trainer
Jollibee Food Corporation Philippines
Manila, Philippines
11.2014 - 07.2015
- Assisting in training newly hired team members
- Monitoring food preparation quality and appearance
- Leading production during peak hours
- Cooking and preparing products like spaghetti, burger, chicken joy, fries etc
- Cleaning work areas, machines, and equipment
- Assisting customers for the lobby area
- Assembling orders for take-out and dine-in
- Preparing hot and cold drinks.
Crew Member
Jollibee Food Corporation Philippines
Manila, Philippines
03.2014 - 11.2014
- Cooking and preparing products like spaghetti, burger, chicken joy, fries etc
- Assisting customers for the lobby area
- Assembling orders for take-out and dine-in
- Cleaning work areas, lobby, table and chairs, glasses and equipment
- Taking orders and processing return transactions
- Serving food.
Crew Member
Jollibee Food Corporation Philippines
Sta Cruz Laguna, Philippines
08.2013 - 01.2014
- Cooking and preparing products like spaghetti, burger, chicken joy, fries etc
- Assisting customers for the lobby area
- Assembling orders for take-out and dine-in
- Cleaning work areas, lobby, table and chairs, glasses and equipment
- Taking orders and processing return transactions
- Serving food.
Crew Member
Jollibee Food Corporation Philippines
Sta Cruz Laguna, Philippines
02.2013 - 07.2013
- Assisting customers for the lobby area
- Assembling orders for take-out and dine-in
- Cleaning work areas, lobby, table and chairs, glasses and equipment
- Taking orders and processing return transactions
- Serving food.
Education
Bachelor of Science in Business Administration - Marketing Management
Eulogio "Amang" Rodriguez Institute of Science and Technology
Nagtahan ManilaPedro Guevara Memorial National High School
Sta Cruz LagunaSkills
- Has initiative, is self-motivated, flexible and dedicated
- Works well with all levels of people, including customers, co-staff, and managers
- Takes criticism and feedback well, following through on suggestions
- Has willingness to be trained
Languages
English
Native or Bilingual
Certification
- Allergen Management Training
- Alignment of food safety policy on workplaceFood Safety
- About handling, storing and preparing food to prevent infection, contamination and foodborne illness
- Global Information Security Policy Computer-Based Training
- Understand the power and value of information and why it needs to be protected
- Understand InfoSec and how this impacts your everyday life and JFC as an organization
- Understand the interactions between InfoSec's key elements, such as technology, process, and People
- Safety & Security
- To provide stores necessary guidelines for a minimal to zero critical incident How to develop and implement a systematic emergency action plan
- Systems and procedures in restoring the business at the least possible time frame
Personal Information
- Age: 31
- Date of Birth: 02/24/93
- Nationality: Filipino
- Marital Status: Married
- Religion: Iglesia Ni Cristo
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge.
Timeline
Food Counter Attendant / Kitchen Helper
McDonald's Quebec Canada Maje+cie Inc.
07.2023 - Current
Assistant Restaurant Management Support team
Jollibee Food Corporation Philippines
08.2018 - 08.2022
Team Leader
Jollibee Food Corporation Philippines
07.2015 - 08.2018
Crew Trainer
Jollibee Food Corporation Philippines
11.2014 - 07.2015
Crew Member
Jollibee Food Corporation Philippines
03.2014 - 11.2014
Crew Member
Jollibee Food Corporation Philippines
08.2013 - 01.2014
Crew Member
Jollibee Food Corporation Philippines
02.2013 - 07.2013
Bachelor of Science in Business Administration - Marketing Management
Eulogio "Amang" Rodriguez Institute of Science and Technology
Pedro Guevara Memorial National High School