KYLE ANNE QUENIAHAN
Cranbrook,BC
Summary
Experienced in customer service in the Philippines and Canada, with a background in food service and automotive customer support. Proficient in delivering excellent service, clear communication, and efficiently resolving issues. Reliable team player dedicated to ensuring passenger and customer satisfaction, skilled in handling diverse needs with professionalism while adhering to safety and service standards.
Overview
4
4
years of professional experience
Work History
Food Counter Attendant / Kitchen Helper
A&W Canada
03.2024 - Current
- Take customer orders, process payments, and serve food and beverages at counters.
- Assist with the preparation and finishing of menu items.
- Assist in training new staff on operational procedures.
- Operate cash register and handle customer inquiries.
- Deliver exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintain cleanliness and organization of food preparation and serving areas.
Customer Service Representative
EZ Rent
05.2021 - 08.2023
- Provide top-tier service to clients, addressing inquiries, resolving issues, and ensuring a positive rental experience.
- Handle customer concerns and conflicts with professionalism.
- Authorize payments and return of vehicle rentals.
- Supervise and assign the work of drivers to ensure proper delivery of rentals and customer tour packages.
- Drive and guide passengers on tours upon request, ensuring a safe, enjoyable, and informative experience.
Education
Bachelor of Science - Aviation Technology – Major in Flying
Indiana Aerospace University
Lapu-Lapu, Cebu07-2022
Skills
- Customer service
- Cleanliness and sanitation
- Decision-making
- Time management
- Active listening
- Teamwork & collaboration
- Hard working
- Great work ethic
- Sense of responsibility
- Accuracy and efficiency
- Team player
- Clear communication
- Flexible schedule
Languages
English (CELPIP Level 9)
Filipino (Native)
Timeline
Food Counter Attendant / Kitchen Helper
A&W Canada
03.2024 - Current
Customer Service Representative
EZ Rent
05.2021 - 08.2023
Bachelor of Science - Aviation Technology – Major in Flying
Indiana Aerospace University
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