Summary
Overview
Work History
Education
Accomplishments
References
Timeline
SalesAssociate

Michael J Carvalho

Collingwood,ON

Summary

Reliable Sales Associate with strengths in building customer/cilent relationships, focusing on quality of sale, inventory management, and customer service. Friendly, knowledgeable and hard-working team player. Proven success in achieving beyond sales objectives and securing repeat patronage.

Overview

5
5
years of professional experience

Work History

Sales Associate

Leon's Collingwood
Collingwood, ON
06.2020 - Current
  • Adapted sales strategies to enhance results based on customer feedback and interactions.
  • Cultivated trusting relationships with customers through personalized connections.
  • Achieved record sales of Value Added Protection Services from 2021 to 2023, ranking among top three associates.
  • Guided customers in product selection, sizing, and styling to meet individual preferences.
  • Highlighted product features and benefits tailored to customer needs.
  • Utilized technology resources to assist customers in locating desired items efficiently.
  • Upsold additional items aligned with customer interests and requirements.
  • Resolved customer complaints professionally, ensuring satisfaction.

Education

Associate of Science - Health Sciences

George Brown College
Toronto, None

Accomplishments

  • Highest recorded VAPS (Value Added Protection Services) in Company History between the Years 2021 through 2023, still maintains within top 3
  • Often Winning Company Performance Contests

References

References available upon request.

Timeline

Sales Associate

Leon's Collingwood
06.2020 - Current

Associate of Science - Health Sciences

George Brown College

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Michael J Carvalho