Michael Yau
Thornhill
Summary
Results-driven and team-oriented insurance professional and people leader with over 7 years of experience driving revenue growth, leading diverse and high-performing teams, and achieving and exceeding sales targets. In addition to being a data-driven leader, I also focus on mentoring and developing talent, emotional intelligence and leadership principles to foster an environment conducive to career progression and growth. Finally, I have always been an advocate of community involvement, team engagement, reward and recognition, and building meaningful relationships with colleagues across the company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Manager
TD Insurance
01.2023 - Current
- Section compliance lead that resulted in 27 consecutive months of passed compliance
- One of the Ontario campaign ambassadors for: Ride for Heart, United Way and Gutsy Walk
- Facilitated product and process review sessions for QC-licensed Ontario advisors
Learning and Development Facilitator
TD Insurance
06.2021 - 12.2022
- Onboarded 300+ new hires through system and product knowledge curriculum
- Created and implemented a new Ontario-wide weekly compliance resulting in a 20% improvement in passed compliance year over year
Capabilities Coach
TD Insurance
07.2019 - 05.2021
- Mentored and upskilled 100+ new hires through the onboarding program
- Implemented a new potluck event for each class to foster a sense of belonging and commitment to TD as the Social Squad lead
Insurance Analyst
TD Insurance
01.2018 - 06.2019
- 2018 and 2021 All Star Recipient (top 8% Ontario sales)
- Compliance SME that drove 15% increase in passing scores through weekly quizzes
- Sales SME: 10% increase by collaborating and sharing advice from other advisors and reinforcing positive behaviours through TD Appreciate Points
Education
Bachelor of Physical Education And Health
University of Toronto
Bachelor of Education
University of Toronto (OISE)
Skills
Risk Management
Compliance
Sales
Communication
Teamwork
Facilitation
Certification
OTL
Timeline
Team Manager
TD Insurance
01.2023 - Current
Learning and Development Facilitator
TD Insurance
06.2021 - 12.2022
Capabilities Coach
TD Insurance
07.2019 - 05.2021
Insurance Analyst
TD Insurance
01.2018 - 06.2019
Bachelor of Physical Education And Health
University of Toronto
Bachelor of Education
University of Toronto (OISE)
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