Overview
Work History
Education
Timeline
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Michael Woodside

Santa Maria

Overview

28
28
years of professional experience

Work History

Southern California Market Manager

Superior Plus Propane
01.2020 - Current
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Collaborated with other departments to ensure alignment of overall company goals with individual market objectives.
  • Cultivated a high-performance culture within the team through motivational leadership techniques and ongoing skill development opportunities.
  • Built relationships with customers and community to establish long-term business growth.

General Manager

Western Propane Service
06.1997 - 01.2020
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.

Education

Righetti High School
Santa Maria, CA
06-1987

Timeline

Southern California Market Manager

Superior Plus Propane
01.2020 - Current

General Manager

Western Propane Service
06.1997 - 01.2020

Righetti High School

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Michael Woodside