Michael Wilson
Calgary
Summary
Professional logistics expert prepared for this role. Known for managing inventory effectively and ensuring timely deliveries. Focused on team collaboration and achieving results, adaptable to changing needs. Skilled in inventory management and problem-solving, reliable and flexible.
Overview
12
12
years of professional experience
Work History
Security, Receiver, Bartender Assistant
Palomino Smokehouse
2023.03 - Current
- Conduct thorough ID checks for age verification, preventing underage entry to the establishment.
- Reduce conflicts and maintain a positive atmosphere through effective communication and conflict resolution skills.
- Manage emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Maintain a clean and organized receiving area, enhancing workflow and productivity.
- Keep work areas clean, safe, and organized.
Delivery Driver
The GoodsYYC
2022.04 - Current
- Loaded and delivered for Alforno Bakery and Restaurant
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Warehouse and Assembly Line
Eighty-Eight Brewing Company
2021.11 - 2022.03
- Manual labour for production of beer i.e
- Filled, stored, and packaged cans and kegs
- Organized the warehouse via forklift
- Accepted deliveries, grain, pallets, dunnage etc
Key Lead / Compliance Lead / Education Specialist
Tokyo Smoke Cannabis Dispensary
2020.08 - 2021.10
- Point of contact for customers
- Educated and advised about 50 customers a day on all aspects of recreational cannabis
- Tracked and monitored Key Performance Indicators for all employees using Microsoft Excel
- Opened and closed the store includes working security systems, counting cash, reporting on end of day sales
- Head of the Joint Health & Safety Committee included monthly walk-throughs
- Reported weekly security camera audits
- Received inventory and completed inventory audits
Bar Assistant / Door Attendant / Bouncer / Receiver
Ship and Anchor Pub
2014.03 - 2020.08
- Point of contact for customers
- Maintained bar capacity and general safety of staff and customers
- Diffused conflict
- Assisted bartenders, changed kegs, and kept the bar stocked
- Knowledge of inventory and receiving
Grounds Crew Maintenance
Inglewood Golf Course and Country Club
2019.04 - 2019.09
- Responsible for the care and upkeep of the golf course
- Carried out construction landscaping
Ice Technician Bobsleigh
Canada Olympic Park
2013.09 - 2014.03
- Built and maintained ice surfaces
- Assisted in running clinics for kid’s camps
- Operated large vehicles for sledding equipment and athlete transportation
Education
High School -
William Aberhart High School
06.2012
Skills
- Customer service
- Problem resolution
- Complaint resolution
- Team player mentality
- Customer relationship building
- Cleanliness and hygiene
Training
- SellSafe Certified
- WHMIS Certified
Timeline
Security, Receiver, Bartender Assistant
Palomino Smokehouse
2023.03 - Current
Delivery Driver
The GoodsYYC
2022.04 - Current
Warehouse and Assembly Line
Eighty-Eight Brewing Company
2021.11 - 2022.03
Key Lead / Compliance Lead / Education Specialist
Tokyo Smoke Cannabis Dispensary
2020.08 - 2021.10
Grounds Crew Maintenance
Inglewood Golf Course and Country Club
2019.04 - 2019.09
Bar Assistant / Door Attendant / Bouncer / Receiver
Ship and Anchor Pub
2014.03 - 2020.08
Ice Technician Bobsleigh
Canada Olympic Park
2013.09 - 2014.03
High School -
William Aberhart High School