IBRAHIM YASSIN

Friendly, hardworking, reliable, compassionate, and punctual individual with a strong work ethic. Fluent in English, Arabic, and Spanish, and intermediate in Somali. Quick learner who is goal-oriented and self-reliant. Takes initiative and consistently exceeds expectations. Experienced in managing administrative processes and maintaining both digital and paper records. Skilled in conflict resolution, mediation, and decision-making. Demonstrates excellent written and verbal communication skills, maintaining a professional and respectful approach in all interactions. Personable and tactful, treating others with kindness and respect. Open to feedback and quick to adapt. Bondable with a clean criminal record.

• In my past jobs, I've helped customers both in person and over the phone.
• At Paladin Security, I often answered calls from building staff or tenants. I listened to their concerns, passed on important info, and made sure things were handled calmly and clearly.
• At Walmart, I worked as a cashier, so I helped people at the register, answered questions, and dealt with small issues like returns or pricing problems – all while keeping things friendly, even during busy times.
• At Canadian Tire, I helped customers find products and answered phone calls about store hours or item availability. I always tried to make their experience quick and easy.
• Across all these roles, I learned how to stay calm, listen well, and treat every customer with respect.

• Friendly, hardworking, reliable, compassionate, and punctual individual with a strong work ethic
• Fluent in English, Arabic, and Spanish; intermediate in Somali
• Quick learner, goal-oriented, and self-reliant
• Always takes initiative and goes above expectations
• Experienced in managing administrative processes and maintaining both digital and paper records
• Skilled in conflict resolution, mediation, and decision-making
• Excellent written and verbal communication; professional and respectful in all interactions
• Personable and tactful – treats others with kindness and respect
• Open to feedback and able to adapt quickly
• Bondable with a clean criminal record