Michael O'Hara

Package Delivery Driver | UPS | [2015-Current]

• Safely operated a delivery vehicle on urban and rural routes, delivering [200-400] packages per day with a 98%+ on-time delivery rate.
• Provided exceptional customer service, ensuring satisfaction and resolving issues at point of delivery.
• Accurately scanned, loaded, and sorted packages, reducing delivery errors and maintaining compliance with tracking procedures.
• Navigated complex routes and traffic conditions using UPS-provided routing software, consistently meeting delivery time windows.
• Adhered to Department of Transportation (DOT) regulations and company safety protocols, maintaining a clean driving record.
• Completed daily vehicle inspections and reported maintenance needs.

• Artillery Section Chief | United States Marine Corps | [2010-2014]
• Led and trained a team of [6-8] Marines in the setup, operation, and maintenance of M777 Howitzers.
• Ensured 100% mission readiness by overseeing the maintenance and servicing of artillery equipment valued at over $[1,000,000].
• Managed the safe transportation and firing of over [3000] rounds during field operations and live-fire exercises with zero incidents.
• Maintained accurate records of ammunition inventory, safety checks, and mission logs in compliance with Marine Corps standards.