Michael Hernandez
Brea
Summary
Dynamic and reliable professional with a proven track record in retail and hospitality, exemplified during my tenure at Bon Suisse. Excelled in streamlining operations and enhancing customer experiences through exceptional multitasking and fast learning abilities. Skilled in inventory management and customer service, I consistently exceed employer expectations by leveraging hardworking nature and disciplined approach to achieve and surpass goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Merchandiser
Bon Suisse
04.2024 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Server/Busser/Host
Olive Garden
02.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
PacSun Clothing
09.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Warehouse Worker
Bon Suisse
07.2022 - 10.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50+ pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma - GED
La Habra High School
La Habra, CA05.2023
Skills
- Reliable Trustworthy
- Hardworking
- Young and strong
- Disciplined
- Fast learning
- Will find an answer
- Quick Learner
- Fast and thoughtful
- Very easy to work with
Certification
- CPR
Timeline
Merchandiser
Bon Suisse
04.2024 - Current
Server/Busser/Host
Olive Garden
02.2023 - 04.2024
Sales Associate
PacSun Clothing
09.2022 - 02.2023
Warehouse Worker
Bon Suisse
07.2022 - 10.2022
High School Diploma - GED
La Habra High School
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