MICHAEL HEAD
Fort McMurray,Canada
Summary
Demonstrated planning and organizational expertise, including creating and explaining operational plans to engineers for optimized service delivery. Over a decade of front-line medical experience as an EMS and Firefighter with advanced training to manage emergency situations. Proven leadership in delegating tasks, scheduling staff, and supervising teams of50-55 employees daily. Exceptional written and verbal communication skills, effectively relaying information with clarity and professionalism. Strong interpersonal abilities, adept at building and maintaining professional relationships to enforce plans and achieve objectives. Safety-oriented professional with experience collaborating with Health and Safety teams, engineers, and third-party vendors to develop and enforce safety protocols and identify hazards. Advanced technical proficiency with Windows, MS Office Suite, Adobe Photoshop, and Adobe Acrobat.
Overview
18
18
years of professional experience
Work History
Trainer
Ketek
Fort McMurray, AB
06.2023 - Current
- Deliver training programs for Red Cross First Aid, forklift, loader, load securement, skid steer, overhead crane, rigging and hoisting, and knuckle boom operations
- Conduct cold calls and on-site client visits to secure new training opportunities for the company
Heavy Equipment Operator/Supervisor/Foreman
KMC Mining; North American Construction Group
Fort McMurray, AB
01.2007 - 01.2022
- Operated a range of heavy equipment, including870-3500 excavators and D6-D11 dozers
- Created detailed logbooks, daily timelines, and objectives, ensuring seamless communication with supervisors and cross-shift teams
- Supervised teams of50-55 employees, coordinated daily tasks, and ensured safety compliance across operations
- Performed payroll tasks, categorized equipment by job codes, and documented hazards to maintain safety standards
Heavy Equipment Operator/Lead Hand/Pit Supervisor
Teck Resources Ltd.
Sparwood, BC
01.2007 - 01.2022
- Heavy Equipment Operator
- Operated870-3500 excavators, D6-D11 dozers, and other heavy machinery for excavation and pit work
- Documented daily tasks in logbooks and communicated schedules with supervisors and contractors
- Lead Hand / Pit Supervisor
- Supervised daily operations, overseeing a team of50-55 employees
- Developed daily timelines and coordinated task execution with a focus on safety and efficiency
- Identified hazards, verified tool inventory, and ensured all safety protocols were strictly followed
Paramedic & Firefighter
BC Ambulance; Cranbrook Fire Department
Cranbrook, BC
01.2007 - 01.2018
- Firefighter
- Performed firetruck maintenance, restocking, and operated as a driver when needed
- Worked in teams of6-10 to respond to road rescues, house fires, and medical emergencies
- EMS
- Delivered emergency medical services, including IVs, pain management, and splints
- Collaborated with STARS Air Ambulance for critical patient transfers
- Responded to a variety of emergencies, including minor injuries, MVIs, and medical calls
Education
Advanced Paramedic Certificate -
College of the Rockies
01.2012
Firefighter Level1 Certificate -
College of the Rockies
01.2012
High School Diploma -
Fernie Secondary School
Skills
- Key Skills
Training Expertise: Skilled in delivering training programs for Red Cross First Aid, forklift, loader, skid steer, load securement, overhead crane, rigging and hoisting, and knuckle boom operations
Equipment Operation: Proficient in operating heavy machinery, including 870-3500 excavators, D6-D11 dozers, and other industrial equipment
Leadership & Supervision: Experienced in managing teams of 50-55 employees, delegating tasks, scheduling staff, and ensuring smooth operations
Safety Management: Strong knowledge of safety standards and hazard identification, with experience collaborating with Health and Safety personnel
Business Development: Adept at client engagement through cold calls and site visits, securing new business and training opportunities
Emergency Response: Advanced skills in emergency medical services and firefighting, including trauma care, IV administration, and fire rescue operations
Organizational Skills: Proficient in planning, coordinating daily tasks, and creating detailed documentation such as logbooks and hazard reports
Communication Skills: Strong written and verbal communication abilities for relaying clear, concise, and professional information
Technical Proficiency: Skilled in Windows, MS Office Suite, and Adobe tools (Photoshop, Acrobat)
Interpersonal Abilities: Experienced in building and maintaining professional relationships to ensure effective teamwork and collaboration
Timeline
Trainer
Ketek
06.2023 - Current
Heavy Equipment Operator/Supervisor/Foreman
KMC Mining; North American Construction Group
01.2007 - 01.2022
Heavy Equipment Operator/Lead Hand/Pit Supervisor
Teck Resources Ltd.
01.2007 - 01.2022
Paramedic & Firefighter
BC Ambulance; Cranbrook Fire Department
01.2007 - 01.2018
Advanced Paramedic Certificate -
College of the Rockies
Firefighter Level1 Certificate -
College of the Rockies
High School Diploma -
Fernie Secondary School