Michael Flores Vazquez
Lake Forest
Summary
Professional with strong leadership capabilities and proven record in team management. Skilled in developing and implementing training programs, ensuring efficiency and high performance. Known for adaptability and fostering collaboration to meet organizational goals. Expertise in conflict resolution, problem-solving, and maintaining high standards in a dynamic environment.
Overview
16
16
years of professional experience
Work History
Supervisor in Training
Costco
Irvine, CA
03.2026 - Current
- Trained alongside Food Court Supervisors to enhance leadership, operational, and supervisory skills.
- Support employee scheduling, task delegation, and workflow coordination during high-volume business periods.
- Supported employee scheduling and task delegation to ensure efficient workflow during high-volume periods.
- Promote teamwork, accountability, and operational efficiency by leading through example and supporting management initiatives.
- Train alongside Food Court Supervisors to develop leadership, operational, and supervisory skills.
- Resolved member concerns professionally, upholding Costco's high standards of service.
- Help resolve member concerns professionally while maintaining Costco's high standards of service.
Maintenance Technician
Costco
Irvine, CA
11.2025 - Current
- Performed daily maintenance and custodial duties, ensuring a clean, safe, and organized warehouse environment for members and employees.
- Conduct routine inspections to identify maintenance and safety concerns, completing minor repairs and reporting larger issues promptly.
- Ensure emergency exits, safety equipment, and facility standards remain compliant with company policies.
- Cleaned and organized warehouse to ensure a tidy environment. by supporting waste disposal, recycling, and adherence to OSHA and company safety standards.
- Addressed maintenance requests promptly to minimize disruptions. to maintenance requests while prioritizing tasks in a fast-paced retail environment.
- Ensured compliance with company policies by maintaining emergency exits, safety equipment, and facility standards.
Starbucks Store Manager
STARBUCKS COFFEE COMPANY
Mission Viejo, CA
11.2013 - 09.2022
- Coached and directed store team to achieve operational goals through focused action. Reviewed store environment and key business indicators to identify problems and opportunities for improvement, enhancing team effectiveness in reaching operational goals. Utilized existing tools to identify and prioritize communications and regularly used discretion to filter communications to the store team. Communicated clearly and accurately to facilitate effective store operations. Used all operational tools to plan for and achieve operational excellence in the store. Tools include Automated Labor Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management.
- Oversaw daily operations, ensuring high standards of service and product quality.
- Trained and mentored staff to enhance performance and customer engagement.
- Implemented inventory management systems to optimize stock levels and reduce waste.
Assistant Store Manager
STARBUCKS COFFEE COMPANY
Laguna Hills, CA
03.2012 - 02.2013
- Reviewed store environment and key business indicators to identify problems and opportunities for improvement, providing coaching and direction to shift team, leading to achievement of operational goals. Communicated ideas to the store manager for broader areas of improvement. Directed partners on effective use of operational tools during shifts, contributing to operational excellence. Coached and mentored partners by using discretion in assessing performance, providing feedback and coaching to improve partner performance, and effectively recommending employment decisions to store manager.
- Led daily operations to enhance customer experience and ensure service excellence.
- Trained and mentored new team members to foster skill development and performance improvement.
- Analyzed sales data to identify trends and adjust inventory management strategies accordingly.
Shift Supervisor
STARBUCKS COFFEE COMPANY
Lake Forest, CA
07.2010 - 03.2012
- Led with integrity and knowledge to promote culture, values, and mission of Starbucks. Maintained a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team. Anticipated customer and store needs by evaluating environment and customers for cues. Communicated information to the manager to enable the team to create the Third Place environment during each shift. Delivered legendary customer service by prioritizing customer needs and fostering connections. Discovers and responds to customer needs.
- Supervised daily operations, ensuring adherence to quality and service standards.
- Trained and mentored team members, fostering a collaborative work environment.
- Managed inventory levels, optimizing stock availability and reducing waste.
Education
Associate of Arts -
Saddleback College
Mission Viejo, CASkills
- Hiring and Onboarding
- Staff Scheduling
- Team Coordination
- Operational Support
- Customer Service
- Problem resolution
- Cost Management
- Inventory Management
- Multitasking
- Employee motivation
Languages
Spanish: Native/ Bilingual
Timeline
Supervisor in Training
Costco
03.2026 - Current
Maintenance Technician
Costco
11.2025 - Current
Starbucks Store Manager
STARBUCKS COFFEE COMPANY
11.2013 - 09.2022
Assistant Store Manager
STARBUCKS COFFEE COMPANY
03.2012 - 02.2013
Shift Supervisor
STARBUCKS COFFEE COMPANY
07.2010 - 03.2012
Associate of Arts -
Saddleback College