Summary
Overview
Work History
Education
Skills
Availability
Awards
Volunteer Experience
Languages
Painting, creative writing, Exercise, Reading
Timeline
Generic

Rubina Norville

Scarborough,ON

Summary

To obtain a position that gives me an opportunity to apply my skills, knowledge and background. A dedicated professional with great leadership, problem solving and decision making skills. Respectful and constantly looking for ways to grow as an individual or a team.

Overview

8
8
years of professional experience

Work History

Team Lead

Tim Horton's
02.2022 - 08.2023
  • Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.


Sales Associate

La Senza
04.2019 - 09.2020
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Volunteered for extra shifts during holidays and other busy periods to assist staffing shortages.

Focus On Youth Staff

Boys & Girls Club
01.2017 - 06.2017
  • Prepared appetizers
  • Checked in with the kids about their mental and physical health
  • Responsible for keeping time during rotation games
  • Got along with coworkers and the children
  • Demonstrated ability to think fast & remain calm under pressure

Focus On Youth Staff

Boys & Girls Club
01.2016 - 06.2016
  • Made sure homework was completed
  • When and if help was needed, it was provided
  • Organized fun and creative games to play
  • Supervised and participated in physical education
  • Remained aware of attendance
  • Cleaned up

Education

Ontario Secondary Diploma -

John Paul II
06.2018

Bachelors in Arts (Psychology) -

York University
05.2024

Skills

  • Time Management
  • Leadership
  • Communication
  • Team Work
  • Problem-Solving
  • Diversity and Inclusion
  • Documentation And Reporting
  • Analytical Thinking
  • Responsible
  • Creativity
  • Organization
  • Adaptability

Availability

Full time

Awards

  • Honor Roll-10th grade-12th grade
  • Leadership Certificate - Achieved in 12th grade
  • Most Improved-8th grade

Volunteer Experience

John Paul II, 685 Military Trail, Scarborough, ON, 

  • Leadership Role-Helping children with special needs
  • Helped students complete educational games and school work
  • Went on walks with the child who was assigned to me
  • Organized and arranged classrooms while maintaining a safe environment
  • Participated in activities with the children to allow them to step outside of their comfort zone
  • Assisted the children in daily duties and preparation of their day.

Languages

English
Full Professional
Creole
Limited Working

Painting, creative writing, Exercise, Reading

I replicate live art through multiple art forms, I started with poems and entered contest in school that led me to write for others and excel in my field, I exercise 1 - 3 days a week I enjoy walks, bodyweight workouts and weight lifting. finally I love to read it is a pastime that I use to expand my knowledge of various topics and subjects specifically Romantic fiction and religious history.

Timeline

Team Lead

Tim Horton's
02.2022 - 08.2023

Sales Associate

La Senza
04.2019 - 09.2020

Focus On Youth Staff

Boys & Girls Club
01.2017 - 06.2017

Focus On Youth Staff

Boys & Girls Club
01.2016 - 06.2016

Ontario Secondary Diploma -

John Paul II

Bachelors in Arts (Psychology) -

York University
Rubina Norville