Oscar Valentine
Edmonton,Alberta
Summary
Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Proficient in Microsoft Word, Excel, PowerPoint, and Spreadsheet. Take pleasure in taking on a challenge and always ready to learn. I have excellent time management skills combined with a superior knowledge of the customer service industry. Highly motivated professional with a proven track record of delivering accurate reports and high-quality service. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
6
6
years of professional experience
Work History
Team Lead
R3 demolition and Reconstruction
05.2023 - Current
- Demolition workers demolish, dismantle and remove building structures and materials including brick, timber, concrete and metal.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Adjusted equipment to meet different productivity levels.
Supervisor in Training
Benedict Pipeline
07.2022 - 02.2023
- Performed a variety of general labour tasks and operated equipment to aid in the drilling and servicing of oil and gas wells
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Operated an excavator.
- Partnered with management to coach, discipline and manage employees.
- Assisted in leading each shift by delegating duties and assigning specific tasks to 20 employees.
Company Sales Representative
Refinery depot
01.2019 - 08.2019
- Presented products and services to prospective and existing customers to meet client needs.
- Purchase of loading Tickets for each product
- Maintained records related to sales for store management.
- Supervised the loading of refinery products into trucks before dispatch
- Provided customers with up-to-date and accurate product information
- Professionally represented the company vision and adhered to all company policies
- Supervised the calibration of a loaded tanker truck.
- Developed key customer relationships to increase sales.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Sales Manager
Fescyp oil and gas company limited.
04.2018 - 01.2019
- Developed sales plans, strategies and objectives to achieve team goals and revenue objectives.
- Reduced process gaps by supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
- Tracked monthly sales to generate reports for business development planning.
- Oil and car lubricators Sales
- Supervised gasoline offloading from petroleum trucks
- Prepared sales production reports for senior management
- Created and maintained long-term relationships with devoted customers.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Labourer
Vet sheet metal
08.2021 - 07.2022
- Worked as a general labour helper, where I oversaw identifying and distributing worker requests
- Read and interpreted blueprints, engineering drawings, written instructions, verbal instructions, and so on; laid out and marked dimension and reference lines on material Fabricated and installed sheet metal products Participated in general physical activities
- Worked using a plasma cutter, proficiently operate a forklift, and gained experience with insulation installation.
Crew Trainer/ Maintainer/Sales Associate
McDonalds
03.2020 - 08.2021
- Maintained and sanitized equipment and machines in accordance with the safety and health procedure manual
- At the end of each shift, disinfect workstations, kitchen counters, and floor areas
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Presented food to customers in a polite and professional manner and making burgers strictly according to the best burger procedure
- Front end and cashier/cash handling
- Delivered prompt, friendly customer service.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Education
Business Administration -
NAIT
06.2021
Skills
- Adaptability
- Interpersonal Communication Skills
- Effective Time Management
- Leadership Skills
- Teamwork
- General Management
- Time Management
- Business Development Strategies
- Decision Making
- Analytical Thinking Skills
- Critical thinking and problem solving
- Project Management Skills
- Microsoft Office
- Time Management Skills
- Communication
- Excellent Communication Skills
- Ability to Multitask
- Problem Solving Skills
- Multitasking Skills
- Computer Skills
- Financial Planning
- Fast Learner
- Market Knowledge
- Ability to Work in a Team
- Knowledge of Banking Software
- Ability to Work Under Pressure
- Customer Service Skills
- Schedule Management
- Regulatory Compliance
- Production Monitoring
- Equipment Maintenance
- Performance Improvement
- Staff Training
- Coaching and Mentoring
- Attention to Detail
- Goal Setting
- Account Management
Additional Information
- Employee of the month
- Standard First Aid & CPR/AED level C
- WHMIS certified
- CSTS 20 Ticket
- H2S Alive
Languages
English
Native or Bilingual
Timeline
Team Lead
R3 demolition and Reconstruction
05.2023 - Current
Supervisor in Training
Benedict Pipeline
07.2022 - 02.2023
Labourer
Vet sheet metal
08.2021 - 07.2022
Crew Trainer/ Maintainer/Sales Associate
McDonalds
03.2020 - 08.2021
Company Sales Representative
Refinery depot
01.2019 - 08.2019
Sales Manager
Fescyp oil and gas company limited.
04.2018 - 01.2019
Business Administration -
NAIT
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