Michael DeLeon
HOBBY LOBBY Retail Stores
CORONA
10
years of professional experience
Dynamic Assistant Manager with proven expertise in customer service, team leadership, and inventory management. Committed to fostering a positive work environment while ensuring safety and efficiency in warehouse operations.
Work History
Assistant Manager
4 Years- Supervised daily store operations, leading and supporting team members to achieve sales, customer service, and productivity goals.
- Trained, coached, and scheduled employees while fostering a positive and efficient work environment.
- Managed inventory by overseeing freight processing, merchandising, stock replenishment, and inventory accuracy.
- Maintained visual merchandising standards by organizing displays, setting planograms, and ensuring the sales floor met company expectations.
- Resolved customer concerns, processed returns, and provided exceptional customer service to ensure a positive shopping experience.
- Opened and closed the store, handled cash management, enforced company policies, and maintained a clean, organized, and safe sales floor and stockroom.
Warehouse Worker
1 Year 2 Months- Received, unloaded, and processed incoming furniture shipments while verifying quantities and inspecting for damage.
- Assembled furniture and display pieces according to company specifications, ensuring quality and safety standards were met.
- Picked, packed, and staged customer orders for delivery and store transfers with a focus on accuracy and efficiency.
- Operated pallet jacks and other warehouse equipment to safely move furniture and inventory throughout the facility.
- Loaded and unloaded delivery trucks while ensuring proper handling and secure placement of merchandise.
- Maintained organized inventory locations, assisted with inventory counts, and replenished stock as needed.
- Maintained a clean, organized, and safe warehouse environment by following company safety procedures and housekeeping standards.
Stockman
4 Years 9 Months- Received, unloaded, and organized incoming merchandise shipments in the stockroom.
- Stocked sales floor shelves and displays while maintaining company presentation standards.
- Assisted with inventory management, including restocking, cycle counts, and locating merchandise.
- Operated pallet jacks, carts, and other equipment to safely transport merchandise throughout the store.
- Maintained a clean, organized, and safe stockroom, sales floor, and work areas.
- Cleaned and sanitized restrooms, breakrooms, and sales floor areas to ensure a positive shopping experience for customers.
- Assisted customers and team members in locating products and retrieving merchandise from backstock.
Education
High School Diploma
Skills
Customer service
Money handling
Team leadership
Decision-making
Cart collection
Warehouse safety
Construction safety
Loading and unloading
Trash collection
Stock replenishment
Safety processes and procedures
Pallet jack operation
Cleaning procedures
Heavy lifting
Workplace cleanliness
Packaging and labeling
Picking and packing
Self-motivated and disciplined
Cleaning and organizing
Timeline
Assistant Manager
HOBBY LOBBY Retail Stores
08.2022 - CurrentRead More
Warehouse Worker
Scandinavian Designs Distribution Center
06.2021 - 08.2022Read More
Stockman
HOBBY LOBBY Retail Stores
09.2016 - 06.2021Read More
Corona Centennail High School
High School Diploma
Read More