Michael Butler
Whitby,ON
Summary
Safety-conscious security team member with excellent communication skills and eye for detail.
Physically dexterous to monitor premises through advanced security cameras.
Skilled at handling and resolving conflicts professionally.
Security-focused and diligent, skilled at protecting personnel and premises.
Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times.
Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Seeking for a full-time opportunity that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Looking forward to new experiences and skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Guard
Paragon Security
02.2023 - 06.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Completed full building and grounds patrols to spot and investigate concerns.
- Monitored and operated Habtech security system.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized persons.
- Escorted unauthorized persons off of monitored property.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Customer Service Representative/ Merchandiser
Shoppers Drug Mart
07.2021 - 02.2023
- Customer Service Representative, assisting customers in person and on the phone with inquiries about services and products
- Assists customers using the self check out units as well as directing client traffic to specific areas/departments i.e
- Pharmacy, cash and cosmetics
- Maintained COVID-19 protocols ensuring maximum occupancy limitations and sanitation standards are met
- In charge of merchandising the efficient usage of systems and procedures and performing audits on pricing and inventory levels.
Receiver
L.C.B.O.
09.2019 - 01.2020
- Was a member of the receiving department
- Unloaded stock from trucks and was responsible for organizing and putting away shipments at designated areas in the warehouse
- Kept inventory paperwork accurate and up to date.
Merchandiser
Shoppers Drug Mart
01.2018 - 08.2019
- In charge of and maintained an efficient and organized stockroom, pertaining to stock and supplies
- Involved with keeping paperwork organized, balanced and in chronological order.
Education
Protection, Security and Investigation -
Durham College
06.2022
High School Diploma -
Donald A. Wilson Secondary School
06.2019
Skills
- Fast Learner
- Ability to Multitask
- Communication
- Customer Service
- Ability to Work in a Team
- Communication Skills
- Creative Problem Solving
Personal Information
Date of Birth: 05/10/01
References
References available upon request
Extracurricular Activities
Karate, 8 years of karate training., 2015 Karate Ontario provincial champion., Represented Team Ontario at national tournaments.
Certification
STANDARD FIRST AID WITH CPR C AND AED
Expiring March 2027
Timeline
Security Guard
Paragon Security
02.2023 - 06.2024
Customer Service Representative/ Merchandiser
Shoppers Drug Mart
07.2021 - 02.2023
Receiver
L.C.B.O.
09.2019 - 01.2020
Merchandiser
Shoppers Drug Mart
01.2018 - 08.2019
Protection, Security and Investigation -
Durham College
High School Diploma -
Donald A. Wilson Secondary School
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