Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Michael Antwi

Surrey,BC

Summary

Forward-thinking professional with 15+ years of experience in managing quality control project and operations. Confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with stakeholders to obtain their buy-in. Skilled in applying time management and organizational skills in various environments. Seeking opportunities in health care industry to expand skills while facilitating company growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Project Coordinator

BioTalent Inc
Vancouver, BC
02.2018 - 01.2024
  • Collaborated with senior leadership on strategic planning initiatives related to future projects.
  • Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
  • Assessed customer feedback in order to continuously improve service delivery processes or procedures.
  • Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
  • Contributed ideas towards process improvements that would increase efficiency or productivity levels.
  • Ensured compliance with relevant regulations or standards when executing projects across multiple regions.
  • Generated weekly, monthly, quarterly reports summarizing key performance indicators.
  • Identified training needs for team members in order to keep them up-to-date on the latest industry trends.
  • Drafted presentations outlining the current state of specific projects for review by senior managers.
  • Managed communication channels between various teams involved in the execution of complex projects.
  • Maintained a detailed database of project information including budgeting, resources and deliverables.
  • Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
  • Conducted risk assessments and identified potential issues that could affect project success.
  • Prepared status reports to communicate progress to stakeholders and management teams.
  • Provided direction, guidance and support to team members throughout the duration of projects.
  • Assessed, monitored and reported on work progression.
  • Collaborated with internal teams to develop project solutions resulting in on-time execution.
  • Prioritized needs and delegated assignments to simultaneously handle multiple projects.
  • Liaised between departments, vendors and clients to monitor project expenses.
  • Developed and implemented project tracker or calendar to meet and maintain standards.
  • Managed portfolio of projects to drive on-time deliverables within scope and budget.
  • Introduced change improvement plans to achieve goals, methodologies and initiatives.
  • Allocated resources and materials to respective departments to accommodate needs.
  • Served as point-of-contact to support order management, testing and reporting.
  • Used control tools to update and monitor project schedules.
  • Drove communication within high-performance, cross-functional organization to meet aggressive goals.
  • Created and maintained project documentation to drive transparency with stakeholders.
  • Established and maintained quality performance metrics to meet objectives.
  • Troubleshot and resolved non-technical issues using support documentation and training.
  • Handled portfolio of initiatives to support organization's goals.
  • Increased product knowledge by staying up to date on product offerings, features and functionality.

Assistant Manager, Quality Control Projects

New Beta Innovation Canada
Burnaby, BC
07.2022 - 10.2022
  • Developed and implemented laboratory safety protocols to ensure compliance with regulatory standards.
  • Conducted research on new methods for analyzing microorganisms in the lab environment.
  • Managed a team of microbiologists, providing guidance and instruction as needed.
  • Ensured accuracy and precision of all data collected during experiments.
  • Provided technical support to other departments regarding bacterial growth and development.
  • Created comprehensive reports detailing findings from experiments conducted in the lab.
  • Monitored environmental conditions within the laboratory to maintain optimum levels for successful experimentation.
  • Organized weekly meetings with staff members to discuss progress on current projects and future goals.
  • Assessed effectiveness of existing procedures and identified areas for improvement.
  • Developed strategies to reduce costs associated with purchasing materials, supplies, and equipment.
  • Evaluated new technologies related to microbiology analysis and made recommendations for implementation.
  • Implemented standard operating procedures to ensure consistency throughout laboratory operations.
  • Collaborated with other departments on joint projects involving microbial testing.
  • Advised senior management on best practices related to laboratory operations and personnel development.
  • Documented information and recorded findings in technical reports and professional literature.
  • Presented monthly status reports to supervisors and peer groups.
  • Provided subject matter expertise at conventions and conferences.
  • Developed effective working relations with groups, individuals, agencies and public.
  • Coordinated efforts between internal departments when developing new products or services related to microbiology analysis.
  • Identified opportunities for collaboration between laboratories at different institutions.
  • Trained new employees on proper techniques for handling samples, conducting experiments, and interpreting results.
  • Maintained detailed records of all research activities, including experiments and observations.
  • Performed daily quality assurance checks of equipment and supplies used in the lab.
  • Analyzed results from microbial tests to detect any potential contamination or abnormalities.

Manager of Microbiology Laboratory Operations

Anandia Laboratories
Vancouver, BC
08.2019 - 06.2022
  • Established processes to ensure efficient workflow throughout the organization.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Provided leadership during times of organizational change or crisis situations.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Collaborated with other departments to ensure timely completion of projects within budget constraints.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
  • Minimized staff turnover through appropriate selection, orientation and training.
  • Established and managed yearly budgets of up to $[Amount].

Quality Assurance Specialist

Sunrise Poultry Processors Ltd.
Surrey, BC
04.2016 - 06.2019
  • Coordinated activities with other departments related to product release decisions.
  • Investigated customer complaints regarding quality issues and implemented corrective actions accordingly.
  • Created reports summarizing findings from inspections and tests conducted.
  • Maintained knowledge of current industry developments and regulatory requirements for quality assurance purposes.
  • Facilitated communication between various stakeholders throughout the development cycle.
  • Assisted in developing training materials related to quality assurance topics.
  • Monitored production operations for conformance to established quality standards.
  • Collaborated with cross-functional teams across the organization to ensure adherence to quality objectives.
  • Participated in supplier evaluation activities including audits, assessments, evaluations.
  • Identified areas of improvement within the existing Quality Management System.
  • Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
  • Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
  • Consulted with management and personnel to educate on QA standards.
  • Prepared reports to communicate results of quality inspection activities to management.
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
  • Determined training needs of staff and organized training interventions to achieve quality standards.
  • Reorganized and revised standard operating procedures to streamline processes and improve communication and collaboration.
  • Identified performance trends to conduct gap analysis, contributing to learning solutions and support.
  • Extracted and organized metrics to monitor results for internal quality reports.
  • Compared and analyzed actual to expected results and reported deviations for resolution.
  • Learned new testing methods through continued education and research.
  • Collaborated with stakeholders to identify, investigate and verify complex records and potential risk issues.
  • Initiated change management practices to create new revenue streams and increase operational efficiencies.
  • Executed and developed methods to obtain post-production product feedback from customers.
  • Leveraged operational statistics to implement continuous improvement programs and generate substantial revenue gains.
  • Executed test cases and logged generated various reports and graphs for further analysis.
  • Initiated change management practices that created new revenue streams and streamlined operational efficiencies.

Supervisor, Microbiology Laboratory

Factors Group
Coquitlam, BC
03.2010 - 04.2019
  • Provided direction, guidance and support to team members throughout the duration of projects.
  • Prioritized needs and delegated assignments to simultaneously handle multiple projects.
  • Assisted project manager in drafting schedules and related documentation.
  • Introduced change improvement plans to achieve goals, methodologies and initiatives.
  • Served as point-of-contact to support order management, testing and reporting.
  • Drove communication within high-performance, cross-functional organization to meet aggressive goals.
  • Created and maintained project documentation to drive transparency with stakeholders.
  • Coordinated with department leads to identify and outline solutions to client-specified challenges.
  • Produced status reports for customers and senior management.
  • Contributed ideas towards process improvements that would increase efficiency or productivity levels.
  • Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
  • Performed regular reviews of project documentation and communicated results with relevant personnel.
  • Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.

Quality Control Technician

Northern Gold Foods Ltd.
Port Coquitlam, BC
05.2009 - 02.2010
  • Monitored production processes for quality control purposes, ensuring that all work is completed according to established standards.
  • Evaluated product performance by conducting tests such as functional testing, stress testing, and burn-in testing.
  • Conducted root cause analysis to identify sources of defects or non-conformance issues in order to prevent reoccurrence.
  • Maintained accurate records on product inspection results and reported findings to management team.
  • Developed corrective action plans when needed to resolve quality issues.
  • Inspected incoming material for conformity to established requirements prior to acceptance into inventory.
  • Resolved customer complaints regarding product quality in a timely manner.
  • Assisted with training new Quality Control Technicians on proper procedures for inspecting materials and products.
  • Participated in continuous improvement activities such as Kaizen events aimed at improving overall quality levels within the organization.
  • Provided feedback on existing processes in order to develop more efficient methods of performing tasks while still meeting required quality standards.
  • Investigated supplier problems associated with defective materials received from outside vendors in order to determine root causes of failure.
  • Collaborated with production personnel concerning any changes made during the manufacturing process which could affect product quality or reliability.

Education

Ph.D. - Predictive Microbiology

Catholic University of Leuven
Leuven, Belgium
03-2007

Master of Science - Food Preservation Engineering

Catholic University of Leuven
Leuven, Belgium
07-2001

Bachelor of Science - Agricultural Engineering

University of Science And Technology
Kumasi, Ghana
06-1998

Skills

  • Stakeholder Relationship Management
  • Team and Time Management
  • Risk Assessment and Mitigation
  • Project Planning and Execution
  • Effective Communication
  • Performance Improvement
  • Equipment Troubleshooting
  • Active Listening and Critical Thinking

Certification

  • Project Management Professional Certificate, Google February 2024
  • HACCP Certification, British Columbia Institute of Technology, Burnaby BC 2009

Affiliations

  • Member of Project Management Institute 2003-Present

References

References available upon request.

Timeline

Assistant Manager, Quality Control Projects

New Beta Innovation Canada
07.2022 - 10.2022

Manager of Microbiology Laboratory Operations

Anandia Laboratories
08.2019 - 06.2022

Project Coordinator

BioTalent Inc
02.2018 - 01.2024

Quality Assurance Specialist

Sunrise Poultry Processors Ltd.
04.2016 - 06.2019

Supervisor, Microbiology Laboratory

Factors Group
03.2010 - 04.2019

Quality Control Technician

Northern Gold Foods Ltd.
05.2009 - 02.2010

Ph.D. - Predictive Microbiology

Catholic University of Leuven

Master of Science - Food Preservation Engineering

Catholic University of Leuven

Bachelor of Science - Agricultural Engineering

University of Science And Technology

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Michael Antwi