MIAN SHAMROOQ AHMAD
Toronto,ON
Summary
Proactive and detail-oriented professional with a strong background in customer service and team support demonstrated during tenures at Shaw Cafe & Wine Bar And House Of Gems. Excelled in enhancing cleanliness, reducing dish breakage by careful handling, and boosting customer satisfaction through exceptional service. Skilled in inventory management and teamwork, consistently meeting fast-paced environment demands.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
4
4
years of professional experience
Work History
Dishwasher /Food Preparation Worker
Shaw Cafe & Wine Bar
07.2023 - 08.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Reduced dish breakage by carefully handling delicate items during the washing process.
Sales Associate /Customer Service Cashier
House Of Gems
12.2020 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
High School Diploma -
Stamford Collegiate
Niagara Falls, ON06-2024
Skills
- Strong work ethic
- Cleaning and sanitizing
- Attention to detail
- Time management
- Problem-solving
- Customer service excellence
- Restocking skills
- Supply restocking
- Inventory management
- Fast-paced environment
- Teamwork and collaboration
- Kitchen support
- Customer service
- Team player
- Heavy lifting
- Cleaning procedures
Languages
English
Full Professional
Arabic
Limited Working
Hindi
Full Professional
Urdu
Native or Bilingual
Timeline
Dishwasher /Food Preparation Worker
Shaw Cafe & Wine Bar
07.2023 - 08.2024
Sales Associate /Customer Service Cashier
House Of Gems
12.2020 - 06.2023
High School Diploma -
Stamford Collegiate
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