Mia LaDuca
Kingston,ON
Summary
I am a driven and hardworking University student seeking employment that will challenge me and teach me new skills to improve as a worker. In order to acquire new skills that will direct my future work, I have worked with many customers in a range of fields for a number of years. I'm looking for a fast-paced position that will push me and help me enhance my existing abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Hostess
Mandarin
07.2021 - 09.2023
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Sales Associate
Sport Chek
08.2022 - 01.2024
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Sever
Dennys
04.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Line Cook
Score Pizza
08.2023 - 05.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
Holy Cross Catholic Secondary School
Kingston, ON06-2023
Bachelor of Arts - Psychology
University of Ottawa
Ottawa, ON05-2028
Skills
- Strong work ethic
- Professional appearance
- Hospitality service expertise
- Customer service
- Team collaboration
- Performance improvement
Certification
Smart Serve Certificate Ontario
Timeline
Sever
Dennys
04.2024 - 08.2024
Line Cook
Score Pizza
08.2023 - 05.2024
Sales Associate
Sport Chek
08.2022 - 01.2024
Head Hostess
Mandarin
07.2021 - 09.2023
High School Diploma -
Holy Cross Catholic Secondary School
Bachelor of Arts - Psychology
University of Ottawa
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