Mia Corcoran
Fredericton,NB
Summary
Elevated customer satisfaction by efficiently managing high-volume orders and maintaining cleanliness, contributing to a positive environment. Demonstrated expertise in POS system operation and cash handling, ensuring accuracy and prompt service. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Barista
Cali.co Cafe
11.2023 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Assisted in inventory management, reducing waste and optimizing stock levels for daily operations.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
- Used POS system to accurately enter orders and process payments.
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
Cashier
Sobeys
06.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Bulk Barn
04.2022 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
James M. Hill Memorial High School
Miramichi, NB06.2023
Skills
- Active listener
- Order Taking
- Friendly and outgoing
- Cash Handling
- POS System Operation
- Beverage Preparation
- Safe Food Handling Practices
- Espresso machine operation
- Exceptional customer service
- Cleanliness
- Coffee expertise
- Product displays
- Adaptive and creative
- Opening and closing duties
Languages
English
Native or Bilingual
Timeline
Barista
Cali.co Cafe
11.2023 - 07.2024
Cashier
Sobeys
06.2022 - 10.2022
Cashier
Bulk Barn
04.2022 - 06.2022
High School Diploma -
James M. Hill Memorial High School
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