Summary
Overview
Work History
Education
Skills
Surfing, snowboarding, backpacking, traveling
Languages
Timeline
Generic

Ariana Castro

Ukiah

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Barista

Dutch Bros
01.2022 - 08.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • I would periodically leave and come back when I came back home from my travels.

Server

Sea Quake Brewery
07.2019 - 03.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Restaurant Hostess

Wish You Were Here Group
07.2022 - 12.2022
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Documented reservations and communicated changes to guests.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

Education

Del Norte High School, Del Norte High

Skills

  • Active Listening Critical Thinking
  • Active Learning Judgment and Decision
  • Friendly and outgoing
  • Team Player
  • Opening and closing duties
  • Active listener
  • Adaptive and creative
  • Espresso machine operation

Surfing, snowboarding, backpacking, traveling

I love being outside, trying new things, and meeting people. 

Languages

Spanish
Limited Working

Timeline

Restaurant Hostess

Wish You Were Here Group
07.2022 - 12.2022

Barista

Dutch Bros
01.2022 - 08.2023

Server

Sea Quake Brewery
07.2019 - 03.2023

Del Norte High School, Del Norte High

Similar Profiles

CREATE PROFILE
Ariana Castro