Mia Carcamo
Milton,ON
Summary
Experienced tourism professional dedicated to enhancing visitor experiences through personalized services and strategic initiatives. Skilled in crafting engaging itineraries, promoting local businesses, and managing communication channels. Committed to learning and working hard to achieve organizational goals.
Overview
2
2
years of professional experience
Work History
Summer Tourism Assistant
Grand Bend & Area Chamber Of Commerce
05.2021 - 09.2023
- Enhanced visitor experiences by providing insightful information on local attractions, activities, and events.
- Collaborated with tourists to create personalized itineraries for optimal exploration of highlights and hidden gems.
- Promoted local businesses and Chamber members to enrich visitor experiences.
- Managed communication channels by distributing newsletters to Chamber business members and tourists, updating them on events and attractions.
- Contributed to major projects such as annual golf tournaments and the creation of visitor guides.
- Facilitated the onboarding process for new Chamber business members.
- Utilized social media platforms to promote local events and businesses with engaging content.
- Administered invoicing processes and managed financial transactions.
- Updated and maintained tourism and Chamber websites for accuracy.
- Developed visually appealing itinerary brochures showcasing local attractions.
- Crafted original social media content for holiday and event promotions.
- Responded to email and phone inquiries regarding local activities, events, memberships, and more.
- Regularly attended and documented Board of Directors meetings.
- Provided comprehensive reports to the Board of Directors and General Manager for transparent communication.
Education
Bachelor of Arts - Psychology
Wilfred Laurier University
Waterloo, ON04.2025
High School Diploma -
St. Anne's Catholic Secondary School
Clinton, ON06.2021
Skills
- Customer Service
- Project Management
- Communication
- Social Media Marketing and Promotion
- Financial Management
- Use of Quickbooks, WordPress, Constant Contact, Microsoft Suite, Google Suite, and Social Media Platforms
Extracurricular Activities
WLU Rotaract Club
Director of Socials- 2022-2023
- Responsible for planning, organizing, purchasing, and executing club events
Secretary- 2023-2024
- Responsible for taking meeting minutes, maintaining attendance records, handling room bookings and event form approvals, and corresponding with the student union for effective collaboration and communication.
Timeline
Summer Tourism Assistant
Grand Bend & Area Chamber Of Commerce
05.2021 - 09.2023
Bachelor of Arts - Psychology
Wilfred Laurier University
High School Diploma -
St. Anne's Catholic Secondary School
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