Meshwa Patel
Toronto,ON
Summary
Driven to keep team members engaged, focused and dedicated to customer happiness. Well-versed in collecting and reviewing customer data, producing reports and maintaining records. Highly analytical and organized with good communication and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Guest Experience Leader
McDonald's Restaurant
01.2023 - Current
- Maintaining a safe and clean floor and cleaning it with particular solutions.
- I worked closely with crew members in the kitchen.
- Prepared the required items for the team members to use later.
- I surveyed guests to check for areas in need of improvement.
- Used POS to take orders and process payments.
- Made food according to customizations as well.
- I have great experience on the grill and fryer.
- Have great speed in kitchen at all stations.
Marketing Specialist
Durga Oil & Rice Mill.
04.2019 - 05.2022
- Monitored trends in social media, industry and competitive landscape to create new material.
- Identified appropriate marketing channels and target customers for campaigns.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
- Collaborated with external creative agencies to produce and distribute marketing materials.
Education
Post Graduate - Marketing Management - Financial Services
Centennial College, Scarborough
Toronto, ON08.2023
Post Graduate - International Business Management
Centennial College
08.2023
BBA - Financial Management
GLS University
Gujarat, India.03.2022
Skills
- Records Management Systems
- Processing Cash and Card Payments
- Customer Service Expertise
- Event Support
- Handling GRILL, FRYER, and PREP
- Guest Relations Management
- New Hire Training
- Employee Motivation
- Client Relationships
- Guest Satisfaction
- Job Assignments
- Conflict Resolution Techniques
Accomplishments
- Supervised team of 8 staff members.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Guest Experience Leader
McDonald's Restaurant
01.2023 - Current
Marketing Specialist
Durga Oil & Rice Mill.
04.2019 - 05.2022
Post Graduate - Marketing Management - Financial Services
Centennial College, Scarborough
Post Graduate - International Business Management
Centennial College
BBA - Financial Management
GLS University
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