Meron Tesema
Brandon,MB
Summary
Devoted personal care professional skilled in fostering client health and convenience through assisting with daily activities and health needs. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes. Persuasive communicator focused on tapping into customer loyalty and bringing delinquent accounts current. Savvy to typical customer responses and prepared to use scripts and personal expertise to overcome objections. Confident and collected in challenging situations.
Overview
1
1
year of professional experience
Work History
Direct Support Specialist
CBI Health
Brandon, MB
08.2023 - Current
- Provided assistance to individuals with disabilities in day-to-day activities and tasks.
- Maintained accurate records of client's progress.
- Ensured compliance with applicable regulations and laws relating to care of individuals with disabilities.
- Facilitated communication between clients, their families, and other service providers.
- Implemented behavior modification plans under the direction of a supervisor or clinician.
- Developed individualized treatment plans based on client needs and goals.
- Participated in team meetings to discuss client progress and plan interventions.
- Encouraged independence by teaching daily living skills such as budgeting, cooking, cleaning.
Kitchen Crew Member
Mcdonald
Brandon, MB
05.2023 - 08.2023
- Maintained cleanliness of kitchen area and equipment, including mopping floors and sanitizing surfaces.
- Prepared food items such as salads, sandwiches, burgers, and fries according to recipes.
- Ensured compliance with health regulations regarding food storage temperatures, sanitation procedures, and labeling requirements.
Collections Agent
Flintstone Homes
Addis Abeba, Addis Abeba
10.2022 - 01.2023
- Researched customer accounts for any discrepancies or outstanding payments.
- Conducted skip-tracing activities to locate delinquent customers.
- Reviewed documents such as contracts, invoices, letters and emails related to customer accounts.
- Provided guidance on legal matters concerning collection procedures.
- Processed payments through various methods such as credit cards, online banking and cash transactions.
Education
Bachelor of Science - Construction Management
University of Gondar
Gondar,ET01.2020
Skills
- Client Documentation
- Care Delivery
- Cooking
Timeline
Direct Support Specialist
CBI Health
08.2023 - Current
Kitchen Crew Member
Mcdonald
05.2023 - 08.2023
Collections Agent
Flintstone Homes
10.2022 - 01.2023
Bachelor of Science - Construction Management
University of Gondar
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