Merna Saied
Ottawa,ON
Summary
Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level pharmacist position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Pharmacist
Shoppers Drug Mart
02.2024 - 02.2024
- Supervised and coached team of pharmacy technicians and trainees.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Educated patients about possible drug interactions and gave special administration instructions.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Counseled patients regarding proper intake of medications.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
Pharmacy Student
Shoppers Drug Mart
10.2023 - 01.2024
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Enhanced patient understanding of medications by providing thorough counseling and answering questions.
- Provided friendly customer service at drop-off and pick-up counters.
- Advised patients on medication side effects and contraindications and explained proper administration.
Pharmacy Assistant
Shoppers Drug Mart
07.2023 - 09.2023
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Verified patient information to correctly dispense medications.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
Education
Bachelor of Science - Pharmaceutical Science
College of Pharmacy
Egypt06.2014
Skills
- Pharmacoeconomics Awareness
- Promotion of Health and Disease Prevention
- Drug Utilization Reviews (DUR)
- Reviewing prescriptions
- Pharmaceutical Supply Ordering
- Resolving Complaints
- Pharmacy operations management
- Patient Counseling
Languages
English
Full Professional
Timeline
Pharmacist
Shoppers Drug Mart
02.2024 - 02.2024
Pharmacy Student
Shoppers Drug Mart
10.2023 - 01.2024
Pharmacy Assistant
Shoppers Drug Mart
07.2023 - 09.2023
Bachelor of Science - Pharmaceutical Science
College of Pharmacy
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