Ammar Saad
Abu Dhabi,UAE
Summary
Dedicated Pharmacist offering 17 years of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators.
Overview
16
16
years of professional experience
Work History
Pharmacist
SEHA FACILITY
01.2019 - Current
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Maintained appropriate drug records and completed reports as necessary.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Evaluated drug therapy to drive appropriate medicine use.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Communicated issues and reactions to specific medications to intercept potential errors.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Assessed patient knowledge of chosen therapy to tailor counseling to meet needs of individual patients.
- Conducted thorough drug utilization reviews to identify potential drug interactions or contraindications, ensuring patient safety.
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
- Reported adverse drug events to comply with regulatory policies and procedures.
- Worked as preceptor to provide practice-based instruction to students at pharmacy practice sites.
- Implemented medication therapy management programs, resulting in improved patient adherence to prescribed medications.
- Prepared medications in blister packs to provide safe and convenient way to take prescribed medication.
- Interviewed, hired and trained staff, enabling business to serve more patients.
- Conducted blood pressure screenings to reduce heart attack, stroke and death.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Contributed to revenue growth through effective cost containment measures such as generic substitution whenever appropriate.
- Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
- Evaluated and monitored laboratory data to drive safe and effective medication therapy.
- Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
- Provided education and support to reduce obesity, diabetes and heart disease.
- Optimized drug therapy for patients by closely monitoring lab results, vital signs, and clinical response to medications.
- Reviewed and evaluated orders for non-formulary to identify generic alternatives.
- Increased immunization rates in the community by administering vaccinations during flu season.
- Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
- Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
- Supported emergency preparedness efforts through participation in mock disaster drills involving mass dispensing of medications.
- Educated patients on proper medication use.
- Counseled patients regarding proper intake of medications.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Managed drug and supply inventories.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Performed technical processes required to dispense medications to patients.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Supervised and coached team of pharmacy technicians and trainees.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Reconstituted oral liquids.
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
- Closely monitored department performance metrics.
Pharmacist
Al Manara Clinic Pharmacy
11.2016 - 08.2019
- Collaborated with interdisciplinary healthcare teams for optimal patient care and improved treatment outcomes.
- Developed strong relationships with healthcare providers, facilitating communication and collaboration for better patient care coordination.
- Evaluated medication regimens for complex patients, identifying potential drug interactions and devising alternative treatment strategies when necessary.
- Educated patients on proper medication use and adherence, leading to improved health outcomes and decreased hospital readmissions.
- Trained pharmacy residents and interns on clinical care and medication dispensing.
- Improved patient outcomes by providing medication therapy management and comprehensive pharmaceutical care to diverse patient populations.
- Advised physicians on how to properly dose medications.
- Implemented cost-saving measures through formulary management and utilization review, ensuring efficient use of resources while maintaining high-quality patient care standards.
- Mentored pharmacy students and residents, fostering a supportive learning environment that promoted professional growth.
- Participated in quality improvement initiatives to optimize clinical pharmacy services within the organization.
- Enhanced clinical pharmacy services through the development and implementation of evidence-based protocols and guidelines.
- Streamlined medication reconciliation process, reducing medication errors and enhancing patient safety.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Served as a drug information resource for healthcare professionals, improving prescribing practices across the institution.
- Provided input on strategic planning initiatives aimed at advancing organizational goals related to clinical pharmacy services.
- Managed and mentored staff of [Number] new employees and delivered focused [Type] training.
- Oversaw inventory management processes within the pharmacy department, ensuring accurate tracking of medications for regulatory compliance purposes.
- Played an integral role in emergency response situations, providing expert guidance on appropriate drug therapy interventions during critical moments of patient care.
- Participated in continuous professional development activities to stay current on evolving trends within clinical pharmacy practice.
- Assisted with the development of institution-specific order sets to standardize prescribing practices throughout the hospital system.
- Contributed to antimicrobial stewardship efforts by monitoring antibiotic usage patterns and making recommendations for targeted improvements.
- Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
- Analyzed trends in medication use and made recommendations for policy updates.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
- Led patient-focused initiatives to enhance the overall patient experience within the healthcare system, resulting in higher levels of satisfaction and trust among patients.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Conducted research in the field of clinical pharmacy, contributing to advancements in patient care practices.
- Supervised dispensation of Schedule II and III drugs.
- Presented clinical findings at national conferences, promoting knowledge sharing among peers in the industry.
- Counseled patients regarding proper intake of medications.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Educated patients on proper medication use.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Managed drug and supply inventories.
- Closely monitored department performance metrics.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Supervised and coached team of pharmacy technicians and trainees.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
- Reconstituted oral liquids.
- Completed accurate cycle counts, inventory management and will-calls for customers.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
Pharmacist
Ghamar Pharmacy
11.2007 - 09.2016
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Maintained appropriate drug records and completed reports as necessary.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Communicated issues and reactions to specific medications to intercept potential errors.
- Reported adverse drug events to comply with regulatory policies and procedures.
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Provided medication therapy management to patients using Outcomes and Mirixa.
- Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
- Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
- Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Supervised compounding activities, ensuring accuracy in preparation of custom medications according to physician specifications.
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
- Properly instructed pharmacy students and residents on introductory and advanced pharmacy practice rotations.
- Received and accurately processed written prescriptions from customers using medical computer system.
- Collaborated with healthcare professionals to develop customized medication plans, ensuring optimal patient outcomes.
- Maintained state and federal records of legendary drugs and controlled substances.
- Conducted routine inspections of medication storage locations.
- Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Streamlined pharmacy operations by implementing efficient inventory management systems and reducing medication errors.
- Participated in community outreach initiatives, conducting educational presentations on medication safety and proper usage techniques.
- Improved pharmacy efficiency by training new staff pharmacists and pharmacy technicians on proper procedures and protocols.
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
- Provided education and support to reduce obesity, diabetes and heart disease.
- Optimized workflow processes for faster prescription filling, resulting in improved patient satisfaction levels.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Properly compounded and dispensed medications as prescribed by doctors and dentists.
- Compounded and repackaged unit-doses, topical medications and sterile products.
- Verified and labeled prescriptions with 8 point check.
- Managed budgetary responsibilities within the department while maximizing resources allocation for service enhancement purposes.
- Proactively addressed potential drug shortages by collaborating with suppliers to ensure timely replenishment of stock levels.
- Decreased wait times for patients by optimizing the use of pharmacy technology and automation systems.
- Troubleshot mechanical issues with Pyxis machines and other equipment.
- Prepared medications such as emulsions, liquids, powders and ointments.
- Partnered with management team to develop and implement in-store programs to increase sales.
- Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
- Enthusiastically answered questions regarding medications and side effects and printed out detailed information on pharmaceuticals for customers.
- Implemented best practices for safe medication storage and disposal, maintaining a compliant and organized pharmacy environment.
- Implemented standard procedures for mixing, packaging and labeling pharmaceuticals to enforce quality, security and proper disposal.
- Championed patient safety by staying current on drug recalls and promptly removing affected products from pharmacy shelves.
- Conducted blood pressure screenings to reduce heart attack, stroke and death.
- Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.
- Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
- Conducted regular audits of prescription records, identifying discrepancies and ensuring regulatory compliance.
- Recommended appropriate clinical programs such as immunization, MTM (Medication Therapy Management) and DCS (Diabetes Care Specialist).
- Directly supervised [Number] Pharmacy Technicians, interns and support staff while on duty.
- Correctly completed pharmacy daily and weekly reports.
- Developed strong relationships with vendors, negotiating favorable pricing terms while maintaining reliable supply chain management.
- Completed new and updated patient profiles with lists of patient medications.
- Assessed correct identity, strength and purity of medications when filling prescriptions.
- Spearheaded efforts to maintain accreditation status through diligent monitoring of industry trends, policy updates, and continuous process improvements.
- Established clear performance expectations for staff members, utilizing periodic evaluations as an opportunity for feedback-driven growth.
Education
MBA - Administration Studies
University of Science & Technology
Omdurman, Sudan08.2012
Bachelor of Science - BSCs (Honors), Pharmacy
Omdurman Islamic University
Omdurman Sudan11.2007
Skills
- Customer Service and Communication Skills
- Prescription Verification
- Drug Inventory Management
- Medication Dispensing
- Dispensing Medications
- Patient Counseling
- Patient Education
- Drug safety
- Maintaining records
- Prescription Filling
- Patient education and counseling
- Sales skills
- Pharmacy Ethics
- Pharmacy Inventory and Recordkeeping
- Medication expertise
- Billing management
- Educating patients
- [State] Licensed Pharmacist
- Verifying orders
- Reviewing prescriptions
- Resolving Complaints
- Managing products
- Compounding experience
- Documentation skills
- Storage procedures
- Safety awareness
- Immunization Administration
- Drug Interactions Knowledge
- Vaccination Administration
- Continuing education
- Therapeutic Drug Monitoring
- Drug Formulary Management
- Drug utilization review
- OTC Recommendations
- Order Fulfillment
- Medication dispensing and immunizing
- Quality assurance standards
- Staff Training
- Quality Assurance Controls
- Monitoring therapeutic effectiveness
- Interpreting orders
- Regulatory Compliance
- Documentation abilities
- Pharmacy operations management
- Promotion of Health and Disease Prevention
- Supply Ordering
- Pharmacology Proficiency
- Pharmaceutical Calculations
- Directing pharmacy operations
- Patient Privacy Protection
- Safety understanding
- Coordinating inventory
- Identifying Counter-Indicated Drugs
- Interpreting and Processing Medication Orders
- Pharmacy Automation Systems
- Pharmaceutical Marketing
- Medication Therapy Management
- Improving processes
- Pharmaceutical care planning
- Quality review processes
- Company Policy Compliance
- FDA Drug Safety Guidelines
- Pharmacoeconomics Awareness
- Pharmacy Law Compliance
- Confidentiality and HIPAA
- Transition of care understanding
- Disease state management
- Completing annual inventories
- Loss Prevention
- Overseeing technicians
- Overseeing interns
- Delegating assignments
- Pharmacy Software Mastery
- Pharmacokinetics Understanding
- Insurance Coordination
- Preparing Sterile and Non-Sterile Compounds
- Regulatory Standards
- Audit Support
- Medicare and Medicaid process
- Setting up profiles
- [Software] trained
- Process Improvements
- Loss prevention controls
- Profitability understanding
- Current [State] pharmacy license
- Regulatory Requirements
- Compounding Techniques
- Operations Support
- Collaboration and Teamwork
- Drug Ordering & Storage
- Critical Thinking
- Prescription Review and Dosage
- Data Entry
- Customer Service
- Advising and Educating Patients
- Drug Inventory Control
- Inventory Management
Languages
English
Elementary
Arabic
Full Professional
Timeline
Pharmacist
SEHA FACILITY
01.2019 - Current
Pharmacist
Al Manara Clinic Pharmacy
11.2016 - 08.2019
Pharmacist
Ghamar Pharmacy
11.2007 - 09.2016
MBA - Administration Studies
University of Science & Technology
Bachelor of Science - BSCs (Honors), Pharmacy
Omdurman Islamic University
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