Dynamic shift leader with proven expertise in customer service and team collaboration. Skilled in training staff and managing cash handling procedures to ensure operational efficiency.
Overview
3
3
years of professional experience
Work History
Shift Leader
Five Guys Enterprises LLC
Lakewood, CA
10.2024 - Current
Supervised team operations to ensure efficient service delivery and customer satisfaction.
Trained new staff on company policies, food preparation standards, and customer interaction techniques.
Managed daily operational activities to ensure adherence to established quality and safety protocols.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Liquor Store Clerk
Vons Companies
Palos Verdes Estates, CA
05.2023 - 08.2024
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained organized merchandise displays to promote sales and improve inventory visibility.
Restocked shelves and monitored inventory levels to prevent stock shortages and ensure product availability.
Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
Crew Member
Five Guys Enterprises LLC
Cypress, CA
10.2022 - 05.2023
Prepared food items according to established recipes and quality standards.
Maintained cleanliness and organization of workstations and dining areas.
Assisted customers with menu selections and provided excellent service.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.