Meredith Santana

Improved internship experience by efficiently managing assigned tasks and meeting deadlines.

• Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
• Managed sign-up sheets for workshops and presentations, ensuring smooth transitions between sessions and maximizing attendee engagement.
• Facilitated connections between employers and job seekers, leading to multiple successful employment matches.
• Maintained accurate records of employer contacts for post-event follow-ups, fostering ongoing relationships between organizations and job seekers.
• Contributed to the success of the job fair by efficiently registering attendees and distributing informational materials.
• Assisted in data entry tasks post-event, enabling organizers to analyze metrics and identify areas for future improvement.
• Assisted in event set-up and dismantling, ensuring a smooth and timely transition between activities.
• Supported employers by setting up their booths and providing any necessary assistance throughout the event.
• Developed a rapport with each attendee by engaging them in conversation about their specific career goals and interests while directing them towards relevant resources at the fair.
• Delivered excellent customer service through prompt responses to inquiries both in-person and via phone or email.
• Collaborated with staff on special projects, contributing valuable input to achieve goals within deadlines.
• Served as a liaison between departments, effectively addressing concerns and resolving issues in a timely manner.
• Ensured accurate record-keeping by diligently maintaining spreadsheets and databases.
• Expedited document processing times by efficiently utilizing office equipment such as scanners, copiers, and printers.
• Provided support to executives during meetings by taking detailed minutes for later distribution among attendees.
• Improved filing system efficiency by reorganizing and updating documents.
• Assisted claimants in navigating the unemployment benefits system, addressing concerns, and answering inquiries promptly.
• Maintained up-to-date knowledge of federal and state regulations governing unemployment insurance programs, ensuring compliance at all times.

• Contributed to ongoing program evaluation efforts by collecting data on client outcomes and satisfaction levels.
• Leveraged excellent interpersonal skills to build rapport with diverse populations while maintaining professional boundaries.
• Assisted Case Workers in managing caseloads effectively by providing administrative support such as scheduling appointments and maintaining client files.
• Organized and participated in workshops and training sessions, enhancing the skills of both clients and colleagues alike.
• Supported clients in navigating complex social service systems, simplifying the process and improving access to necessary support.
• Maintained detailed records of client interactions, facilitating effective communication among team members and supporting informed decisionmaking.
• Assisted with crisis intervention services when necessary, providing immediate support and connecting clients with appropriate resources.
• Coordinated referrals for additional services including mental health counseling or housing assistance programs.
• Developed individualized service plans based on each client''s unique strengths, needs, and goals.
• Participated in ongoing professional development opportunities to enhance knowledge of best practices in social work fields.
• Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
• Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and legal requirements.
• Assisted clients in navigating complex social service systems while advocating for their needs at various levels.
• Managed caseload efficiently through time-management skills and task prioritization techniques.
• Assisted case managers with coordinating necessary resources, resulting in timely service provision.
• Participated in staff meetings to review cases, share updates, and discuss strategies for successful outcomes.

• Supported classroom teachers in creating a positive learning environment for all students.
• Provided one-on-one instruction to students with disabilities, helping them learn basic literacy and numeracy skills.
• Organized classroom materials and resources to facilitate an effective learning environment.
• Supported the development of social skills through modeling appropriate behavior and interactions with peers.
• Offered emotional support during times of difficulty or crisis situations involving the student.
• Monitored behavior of students in order to ensure a safe, positive learning environment.
• Supervised students during lunch periods, recesses, and field trips, ensuring their safety at all times.
• Managed class of special education students in absence of lead teacher.

• Provided excellent customer service to resolve customer complaints in a timely manner.
• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.
• Provided exceptional customer service to ensure customer satisfaction.
• Resolved customer complaints promptly and efficiently.
• Balanced daily cash register totals to ensure accuracy of transactions.
• Attended mandatory training sessions related to job functions as required.
• Counted and verified currency, coins and checks received during shift.
• Responsible for handling large sums of money safely at all times.
• Issued refunds and change due to customers accurately and timely.
• Verified customer information prior to processing payments for security purposes.
• Provided support to other departments when needed regarding cashiering functions.
• Ensured all paperwork was completed correctly and submitted on time.
• Updated computer system with new customer data as required.
• Demonstrated ability to work independently or in a team environment.
• Received and processed payments from customers in the form of cash, checks, credit cards and money orders.
• Reported any suspicious activity or theft immediately to management team.
• Maintained a clean and organized workspace according to company standards.
• Monitored inventory levels of supplies used in the Cash Office area such as deposit slips, receipt books.
• Recorded debit, credit and account transactions in computer spreadsheets and databases.
• Received and recorded cash, checks and transfers.
• Balanced multiple registers at the end of shifts, confirming accurate reporting of daily sales totals.
• Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
• Handled high volumes of cash daily, keeping meticulous records to ensure accountability and transparency.
• Provided exceptional customer service while accurately handling monetary transactions, resulting in repeat business from satisfied clients.
• Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
• Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
• Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.

• Feeding children, changing diapers, lesson plans, sensory activities, supervising them.
• Provided hands-on support during meal times including serving food, ensuring proper nutrition is met.
• Assisted in developing individualized plans for each child's needs and interests.
• Facilitated communication between staff members to ensure smooth operations within the daycare setting.
• Participated in team meetings to discuss program development and strategies for improvement.
• Assisted in the planning and implementation of daily activities for children.
• Supervised outdoor playtime activities while promoting safety awareness.
• Completed required trainings related to early childhood education topics such as curriculum development or child abuse prevention.
• Observed children's behavior and documented changes as needed.
• Performed administrative tasks including filing paperwork, tracking attendance.
• Taught basic life skills such as hygiene, manners, respect.
• Provided nurturing care to children of varying ages and abilities.
• Read books aloud to small groups or individual children.
• Ensured cleanliness of classroom areas including toys, furniture, materials.

• Unloaded shipments, did shipments, back stocked, counted cash registers, did online orders for customers, did go-backs, did online return and in-store returns, did bra measurements, etc.

• Attended elementary schools and assisted students within the migrant's program
• Helped them read, write, do math, and tutored in other subjects.
• Provided comprehensive feedback on student progress, including areas for improvement and successes.
• Organized group activities to allow students to practice problem-solving skills.
• Conducted individual tutoring sessions with students to help them improve their academic performance.
• Integrated technology into lessons when appropriate.
• Counseled struggling learners on how best to approach difficult subjects or tasks.
• Motivated students using feedback and encouragement.