Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Meredith Chehey

Cathedral City

Summary

Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success, and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Clinic Office Manager

Eisenhower Health
Rancho Mirage
06.2025 - Current
  • Oversee daily clinic operations, ensuring efficient patient flow and adherence to protocols.
  • Manage staff schedules, optimizing resource allocation and enhancing team productivity.
  • Develop and implement office policies, improving compliance with healthcare regulations.
  • Streamline patient record management using electronic health record (EHR) systems for accuracy and accessibility.
  • Coordinate communication between medical staff and patients, fostering positive relationships and satisfaction.
  • Monitor inventory levels of medical supplies, ensuring availability while managing costs effectively.
  • Manage budget effectively to ensure cost control while maintaining optimal levels of staffing and resources for the clinic''s needs.
  • Coordinate staff training programs, enhancing the team''s knowledge base on industry developments, and boosting clinic reputation within the local community.
  • Reduce errors in billing processes through oversight, ensuring accurate financial payments from patients.
  • Optimize office workflow by analyzing existing processes, identifying areas for improvement, and introducing innovative solutions to increase efficiency.
  • Implement strict protocols for maintaining patient confidentiality and complying with HIPAA regulations, protecting sensitive information from potential breaches.

Breast Center Supervisor

Eisenhower Health
Rancho Mirage
10.2023 - 06.2025
  • Implemented quality control measures to ensure the highest level of service for clients.
  • Assisted in the hiring process by conducting interviews, reviewing resumes, and selecting top candidates for open positions within the center.
  • Oversaw daily operations of the nursing department, ensuring smooth workflow and timely completion of tasks.
  • Mentored junior staff members, providing guidance on best practices for efficient task completion and excellent customer service.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency.
  • Provided comprehensive training to new healthcare staff members, contributing to a highly skilled and competent team.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Delivered high-quality clinical support services by adhering strictly to guidelines, policies, and procedures set forth by the organization.
  • Contributed to overall clinic success through effective inventory management and ordering of medical supplies.
  • Ensured proper sterilization of medical instruments, promoting a safe clinical environment.
  • Streamlined clinic operations through efficient management of patient appointments and scheduling.
  • Assisted physicians in diagnostic procedures, ensuring accurate results and timely diagnoses.
  • Improved patient experience by providing compassionate support during examinations and procedures.
  • Created and updated tip sheets for EPIC training for all staff and new hires.
  • Designed and implemented customized Smartphases in Epic to streamline documentation workflows, reducing charting time for all medical staff and providers.

Medical Assistant Float

Eisenhower Health
Rancho Mirage
12.2021 - 10.2023
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.

Medical Assistant

Eisenhower Health
Rancho Mirage
04.2019 - 12.2021
  • Assist Medical Chief Officer with medical assisted treatment for complex patients.
  • Assist Primary Care Physician with treatment for all complex primary care patients.
  • Prepare treatment rooms for patient examinations, including keeping room stocked and clean.
  • Show patient's to examination room and prepare them for physician.
  • Perform and document vital signs, including height, weight, blood pressure, oxygen and pulse.
  • Accurately document chief complaint and care plan provided by physician in EHR.
  • Assist physicians with procedures and treatments by properly setting up procedure trays.
  • Prepare and administer medications as directed by the physician.
  • Perform proper waste, material and medication disposal.
  • Perform scheduling and rescheduling for over 40 patients a day.
  • Assist with routine drug screening by collecting urinalysis samples.

Cargiver

Caring Hands of the Desert
Rancho Mirage
06.2018 - 04.2019
  • Worked closely and specifically with patients who have Dementia and Alzheimer's.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.

Administrative Assistant

Pli-Dek Systems
Murrieta
12.2017 - 06.2018
  • Greeted incoming clients in a professional manner and provide friendly, knowledgeable assistance.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.

Education

Some College (No Degree) - Health Sciences

Arizona State University
Tempe, AZ

Medical Assistant -

Mayfield College
Cathedral City, CA
04-2019

High School Diploma -

Palm Springs High School
Palm Springs, CA
06-2007

Some College (No Degree) - Health Sciences

College of The Desert
Palm Desert, CA

Skills

  • EHR management
  • Budget management
  • Staff training
  • Policy development
  • Patient scheduling
  • Quality assurance
  • Inventory management
  • Problem solving
  • Team leadership
  • Time management
  • Medical terminology
  • Analytical thinking
  • Epic EHR
  • NextGen EHR
  • Communication

Certification

  • BLS and First Aid Certification

Timeline

Clinic Office Manager

Eisenhower Health
06.2025 - Current

Breast Center Supervisor

Eisenhower Health
10.2023 - 06.2025

Medical Assistant Float

Eisenhower Health
12.2021 - 10.2023

Medical Assistant

Eisenhower Health
04.2019 - 12.2021

Cargiver

Caring Hands of the Desert
06.2018 - 04.2019

Administrative Assistant

Pli-Dek Systems
12.2017 - 06.2018

Some College (No Degree) - Health Sciences

Arizona State University

Medical Assistant -

Mayfield College

High School Diploma -

Palm Springs High School

Some College (No Degree) - Health Sciences

College of The Desert

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Meredith Chehey