Mercy Appiah

• Gathered and organized materials to support operations.
• Coached employees through day-to-day work and complex problems.
• Entered data, generated reports, and produced tracking documents.
• Handled incoming and outgoing shipping and receiving activities.
• Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.

- Financial PR to over 23,000 shareholders

- Ensure the payment of dividends to respective shareholders

- Prepare quarterly reports to the investor community.

- Coordinate schedules with external and internal participants along with logistics for investor conferences, meetings and other related events

- Update quarterly on company’s stock price, analysts’ forecasts, investor perceptions, peer company and industry performance.

- Monitor and analyze CAL Bank share performance and reports.

- Liaising with support unit/ department to ensure efficient internal processes and service delivery.

- Organize the bank’s AGM and Facts behind figures.

• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Coordinated projects and Events

• Supported nursing staff with care of incontinent patients and promotion of continence care.
• Delivered high standard of holistic care to patients to promote equality and dignity.
• Maintained clean environment with due consideration to health and safety issues and infection control policy.
• Observed patient skin conditions and reported findings to registered nurse.
• Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
• Arranged bedding and cushions to enhance patient comfort in bed and chairs.
• Participated in cleaning and maintenance of medical equipment to assist in department function and regulation compliance.
• Aided patients with walking and limb exercises to improve strength and balance.
• Adhered to patient special diets and provided supplementary drinks under nursing staff supervision.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Followed directions of licensed nurses to administer medications and treatments.
• Transported patients between rooms and appointments or testing locations.
• Lifted patients using appropriate equipment in accordance with moving and handling policy.