Mengyuan Wang
Sales Associate
Winnipeg,MB
Summary
Diligent with experience in retail settings. Focused on keeping merchandise presentable to maximize business revenue. Effectively demonstrates products, overcomes objections and closes sales. Dedicated Customer Service Associate, committed to providing high-quality service by listening to customers and responding quickly to satisfy their needs. Solid team player, outgoing, positive demeanour in establishing client rapport.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Civil Site Engineer Assistant
Beijing Jiayuan Investment Management Co., Ltd
Beijing
07.2016 - 01.2019
- Managed construction contracts for capital projects to outline objectives, stakeholder responsibilities and modification procedures
- Completed information processing tasks using engineering software and statistical packages and programs to encode data and perform data entry and retrieval
- Liaised with civil technicians to prepare and update maps, drawings and blueprints using manual and computer-assisted methods.
Customer Service Associate
Giant Panda Technology
Winnipeg, MB
05.2020 - 12.2020
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Managed customer relations and customer service through daily communication and interaction
- Issued receipts and processed refunds, credits, or exchanges
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Demonstrated items to customers and created customer awareness, interest and sales.
Sales Associate
Sotrendy Selections Ltd.
Winnipeg, Manitoba
09.2020 - 11.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Maintained records related to sales, returns and inventory availability.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Bachelor - Civil Engineering
Beijing University of Technology
09.2013 - 07.2017
Diploma - Applied Human Resource Management
University of Manitoba
Winnipeg, MB 05.2019 - 05.2020
Skills
Microsoft Office Suiteundefined
Timeline
Sales Associate
Sotrendy Selections Ltd.
09.2020 - 11.2020
Customer Service Associate
Giant Panda Technology
05.2020 - 12.2020
Diploma - Applied Human Resource Management
University of Manitoba
05.2019 - 05.2020
Civil Site Engineer Assistant
Beijing Jiayuan Investment Management Co., Ltd
07.2016 - 01.2019
Bachelor - Civil Engineering
Beijing University of Technology
09.2013 - 07.2017
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