Summary
Overview
Work History
Education
Skills
Timeline
Generic

Menchie Balmores

Toronto

Summary

Efficient, strong and problem solver dedicated to smoothen workflow that promotes effective and cost efficient way of management. Works under pressure and master the art of multi tasking. Adapting to new situations and open in new challenges and learnings.

Overview

20
20
years of professional experience
5
5
years of post-secondary education

Work History

Personal Support Worker

Habib Siahou
09.2023 - Current
  • Facilitated mobility assistance for patients requiring help with transfers or ambulation.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Collaborated with healthcare professionals to develop customized care plans for individual patients.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.

Personal Caregiver

Mary Caredonna
11.2023 - 04.2024
  • Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
  • Navigated sensitive conversations with clients and their families, ensuring all parties were on the same page about the care being provided.
  • Provided emotional support for clients during difficult times, fostering trust and strong rapport.
  • Implemented creative strategies to keep clients engaged in activities that promoted cognitive functioning and mental stimulation.
  • Collaborated with family members to ensure effective communication regarding the care plan and any necessary adjustments.
  • Assisted clients in maintaining independence through consistent support and encouragement.
  • Provided respite care for family caregivers, allowing them to take breaks and focus on personal needs while maintaining a high level of care for their loved one.

Operations Manager

E&B Distribution Corporation
12.2022 - 08.2023
  • Analyzed and reported on key performance metrics of every personnel across all department.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Set monthly sales target to every sales personnel and monitor every performance to hit the set goal.
  • Performs monthly review on the Sell in, Sell out and company's Operational Cost .
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Devised processes to boost long-term business success and increase profit levels.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Operations Manager

AVS Distribution Center
05.2018 - 07.2022
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and maintained relationships with external vendors and suppliers.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Area Sales and Marketing Manager

Golden Nutritious Foods Corporation
09.2016 - 05.2018
  • Ensure monthly sales target of the area is being hit.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
  • Researched developing trends to stay updated with new ideas and marketing practices.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments.
  • Recruited and hired capable team members to add value and diverse skills set to marketing and merchandising department.

District Sales Manager

Zuellig Pharma Corporation
02.2004 - 10.2016

• Utilizes appropriate leadership and management methods in guiding assigned district sales team towards accomplishment of set goals.

  • Leads in the formulation and implementation of plans by providing execution and monitoring guidelines to ensure accurate and suitable results;
  • Guides the SRs/ACM in the negotiation, implementation, and monitoring of promotional plans by constant and regular coordination and feedbacking to achieve Corporate and Principal’s objectives.
  • Builds strong relationship with customers, both internally and externally, by liaising for achievement of objectives:
  • Exchanges pertinent data and information with Principal Counterparts by scheduling coordination meetings and proper recording of all agreements/discussions for achievement of objectives, be it sales, distribution, inventory and/or other product concerns.

Education

Bachelor of Science - Accountancy

University of Pangasinan
Dagupan City, Pangasinan, Philippines
06.1999 - 11.2003

Post-Degree Certificate - International Business Management

Niagara College of Toronto School of Management
Toronto, ON
08.2023 - Current

Skills

Risk analysis and management

Budgeting and forecasting

Supply chain distribution

Sales background

Staff Management

Business administration

Distribution center management

Business planning

Timeline

Personal Caregiver

Mary Caredonna
11.2023 - 04.2024

Personal Support Worker

Habib Siahou
09.2023 - Current

Post-Degree Certificate - International Business Management

Niagara College of Toronto School of Management
08.2023 - Current

Operations Manager

E&B Distribution Corporation
12.2022 - 08.2023

Operations Manager

AVS Distribution Center
05.2018 - 07.2022

Area Sales and Marketing Manager

Golden Nutritious Foods Corporation
09.2016 - 05.2018

District Sales Manager

Zuellig Pharma Corporation
02.2004 - 10.2016

Bachelor of Science - Accountancy

University of Pangasinan
06.1999 - 11.2003
Menchie Balmores