Melody Miranda
Corona
Summary
Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
5
5
years of professional experience
Work History
Sales Representative Team Leader
APN Tech
06.2022 - Current
- Increased sales revenue by implementing strategic marketing plans and fostering strong relationships with clients.
- Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
- Developed new business opportunities by prospecting potential clients and presenting product benefits.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
Debt Resolution Specalist
USA Help Center
10.2021 - 06.2022
- Managed high volumes of customer inquiries for efficient resolution, enhancing overall client experience.
- Streamlined resolution processes with established guidelines, leading to faster outcomes and better customer satisfaction.
- Developed tailored strategies for dispute resolution, resulting in successful outcomes and increased client retention rates.
Vercy Tax Relief
Tax Resolution Consultant
01.2021 - 09.2021
- Enhanced client satisfaction by providing thorough tax analysis and recommendations.
- Streamlined tax preparation processes for increased efficiency and accuracy.
- Assisted clients in reducing tax liabilities through strategic financial planning.
- Developed customized tax strategies to meet individual client needs and goals.
Solar Energy Consultant
Deca Solar Co.
10.2019 - 01.2021
- Increased solar energy adoption by conducting comprehensive consultations with potential clients.
- Developed customized solar energy solutions for optimal efficiency and cost savings.
- Enhanced customer satisfaction by providing timely follow-ups and addressing concerns throughout the installation process.
- Collaborated with engineers, designers, and installers to ensure seamless project execution and delivery.
In-Home Senior Caregiver
Attentive Home Care
01.2019 - 10.2023
- Improved seniors'' quality of life by providing compassionate and personalized care in their homes.
- Enhanced client satisfaction by attentively addressing individual needs, preferences, and health concerns.
- Promoted wellness by assisting with daily activities such as bathing, dressing, grooming, and medication management.
- Reduced hospital readmissions through effective communication with healthcare providers, allowing for seamless care transitions.
Education
High School Diploma -
Valencia High School
Placentia, CAGED -
Santiago Canyon College
Orange, CA02.2021
Skills
- Negotiation expertise
- Organizational skills
- Customer retention
- Relationship building
- Data-driven decision-making
- Sales forecasting
Timeline
Sales Representative Team Leader
APN Tech
06.2022 - Current
Debt Resolution Specalist
USA Help Center
10.2021 - 06.2022
Vercy Tax Relief
Tax Resolution Consultant
01.2021 - 09.2021
Solar Energy Consultant
Deca Solar Co.
10.2019 - 01.2021
In-Home Senior Caregiver
Attentive Home Care
01.2019 - 10.2023
High School Diploma -
Valencia High School
GED -
Santiago Canyon College
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