Melody Alterado Bangug

• Greet customers, give them menus and seat them at a table
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
• Processed orders and sent to kitchen employees for preparation.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Accept and process credit card, debit or cash payments
• Provide personalized service to the guests
• Order and maintain inventory of wines and glassware
• Taste-test wines or new food items in order to provide recommendations to the customers

• Provided patrons with estimated waiting times during peak service hours.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• · Taking reservations.
• · Seating guests and distributing menus.
• Cleaning and to-go orders

• Preparing tables, serving stations, or buffet tables for service
• Running food from the kitchen to the tables

· Serving food and beverage to guests at their tables or at serving stations

• Creating a pleasant atmosphere for dining and entertainment
• Communicating with colleagues to ensure a smooth event
• Providing bar service to guests, including cash and credit services
• · Cleaning up after events and aiding in inventory
• Inspected dishes and utensils for cleanliness.
• Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
• Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.