Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mélodie Jeaurond

Orleans,ON

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

8
8
years of professional experience

Work History

Personal Support Worker

Maxville Mannor
12.2023 - Current
  • Communicated with clients and vendors to address inquiries promptly.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Supported mobility and transportation for residents to activities and appointments.
  • Maintained filing systems and organized documents for easy access.

Unregulated Care Provider

Heritage Lodge
08.2020 - Current
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Established positive working relationships with clients, families and other professionals involved in the care process.
  • Collaborated with nursing staff to implement care plans for individual residents.
  • Efficiently managed time for effective task completion, ensuring all aspects of patient care were attended to in a timely manner.

Groomer

Pet Smart
09.2017 - 07.2020
  • Scheduled appointments for customers based on their availability.
  • Maintained a positive attitude while dealing with difficult situations involving customers.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of services provided.
  • Consulted with pet owners to understand grooming needs and preferences.

Education

Personal Support Worker Certificate - Personal Support Worker

Catholic District School Board of Eastern Ontario
Vankleek Hill
02.2022

High School Diploma -

Vankleek Hill Collegiate Institute
Vankleek Hill
06.2016

Skills

  • Attention to detail
  • Data entry
  • Customer service
  • Respectful and compassionate
  • Dependable and responsible
  • Teamwork and contribution
  • Records maintenance
  • Administrative support
  • Time management
  • Valid Driver's license

Languages

French / English

Timeline

Personal Support Worker

Maxville Mannor
12.2023 - Current

Unregulated Care Provider

Heritage Lodge
08.2020 - Current

Groomer

Pet Smart
09.2017 - 07.2020

Personal Support Worker Certificate - Personal Support Worker

Catholic District School Board of Eastern Ontario

High School Diploma -

Vankleek Hill Collegiate Institute

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Mélodie Jeaurond