Mellina Place
Port Colborne,ON
Summary
Dynamic and detail-oriented Storekeeper at OMG Antiques with proven expertise in inventory management and customer service. Enhanced operational efficiency through effective shelf organization and conflict resolution, fostering strong customer relationships. Recognized for resolving discrepancies swiftly, ensuring a seamless shopping experience and boosting customer satisfaction.
Overview
9
9
years of professional experience
Work History
Storekeeper
OMG Antiques
Port Colborne, Ontario
06.2020 - Current
- Organized shelves, racks, bins, cases, drawers and other areas within the storeroom.
- Ensured proper handling, storage and maintenance of all items in the storeroom.
- Assisted customers with inquiries regarding products and services offered.
- Tracked, documented and resolved discrepancies on received orders.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Cleaner
Boggios
Port Colborne, Ontario
10.2019 - 06.2020
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Emptied trash cans and replaced liners as needed.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
Store Team Member
Goodwill
Welland, Ontario
09.2018 - 12.2018
- sorted donations as they came in
- hung clothing on racks according to color and size
- Conducted price checks on items when requested by customers.
- Organized and maintained store displays.
Store Team Member
Pet Food outlet
Welland, Ontario
01.2016 - 06.2016
- stocked shelves
- mixed and bagged dog food
- Assisted customers with carry-out orders from the store.
Education
High School Diploma -
Eastdale Secondary School
Welland, ON06-2019
Skills
- Inventory management
- Supply chain coordination
- Order processing
- Shelf organization
- Customer service
- Stock replenishment
- Time management
- Conflict resolution
- Attention to detail
Timeline
Storekeeper
OMG Antiques
06.2020 - Current
Cleaner
Boggios
10.2019 - 06.2020
Store Team Member
Goodwill
09.2018 - 12.2018
Store Team Member
Pet Food outlet
01.2016 - 06.2016
High School Diploma -
Eastdale Secondary School
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